{"id":3981,"date":"2026-09-11T09:08:13","date_gmt":"2026-09-11T06:08:13","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=3981"},"modified":"2026-09-11T09:08:13","modified_gmt":"2026-09-11T06:08:13","slug":"request-for-partner-portal-instructions-or-user-guide","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/de\/support-articles\/request-for-partner-portal-instructions-or-user-guide\/","title":{"rendered":"Request for Partner Portal instructions or User Guide"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Partner requests for Partner Portal instructions or User Guide on how to use the new Partner Portal:<\/p>\n<ul>\n<li>How to renew existing renewable subscriptions<\/li>\n<li>How to amend subscriptions (increase of decrease the amount of licenses or upgrade subscription to include EDR or Premium)\u00a0<\/li>\n<\/ul>\n<h3>Resolution:<\/h3>\n<p>You can find the latest Partner Portal user guide from the Partner Portal:<\/p>\n<ol>\n<li>Log in to the Partner Portal<\/li>\n<li>Navigate to <strong>Support &gt; Documentation<\/strong><\/li>\n<\/ol>\n<p>Here you can find the deal-based user guide which includes instructions on how to do most of the actions in the Partner Portal and detailed explanations of the rules and limitations. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Request for Partner Portal instructions<\/p>\n","protected":false},"template":"","support_article_product":[104],"class_list":["post-3981","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000015534","source_version":1,"source_system":"salesforce","source_date_updated":"2026-09-11 06:08:13","import_hash":"c342d13a5ac50f729828970fc2c3540a5ec2f36d","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article\/3981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/media?parent=3981"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article_product?post=3981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}