{"id":4289,"date":"2026-06-08T17:57:21","date_gmt":"2026-06-08T14:57:21","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4289"},"modified":"2026-06-08T17:57:21","modified_gmt":"2026-06-08T14:57:21","slug":"how-to-disable-tls-version-1-0-and-1-1-for-elements-connector-in-windows","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/de\/support-articles\/how-to-disable-tls-version-1-0-and-1-1-for-elements-connector-in-windows\/","title":{"rendered":"How to disable TLS version 1.0 and 1.1 for Elements Connector in Windows"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>How to disable TLS versions 1.0 and 1.1 for Elements Connector?<\/p>\n<h3>Resolution:<\/h3>\n<p>You may refer the below steps to disable the TLS 1.0 and 1.1 encryption by using Windows registry editor:<\/p>\n<ol>\n<li>Run Windows Registry Editor (<strong><span style=\"font-family: Courier New,Courier,monospace;\">Regedit<\/span>)<\/strong>\u00a0as administrator.<\/li>\n<li>Create the following string registry key:\n<ul>\n<li>For Elements Connector (Windows) <span style=\"font-family: Courier New,Courier,monospace;\">\\HKEY_LOCAL_MACHINE\\SOFTWARE\\WithSecure\\ElementsConnector\\<strong>additional_java_args<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<li>Set the value\u00a0<span style=\"font-family: Courier New,Courier,monospace;\"><strong>-DenableVistaInteroperability=false<\/strong><\/span><\/li>\n<li>Open a Command Prompt as an administrator and run commands <span style=\"font-family: Courier New,Courier,monospace;\">&quot;<strong>net stop wsconnector<\/strong>&quot;<\/span> and <span style=\"font-family: Courier New,Courier,monospace;\">&quot;<strong>net start wsconnector<\/strong>&quot;<\/span> to restart the services.<\/li>\n<\/ol>\n<p>After service restart, TLS 1.0 and 1.1 is disabled on Elements Connector.<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to disable TLS versions 1.0 and 1.1 for Elements Connector?<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4289","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000012371","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:57:21","import_hash":"90072b2ebb3f277afe848ff317ac60ec328f356e","vanilla_article_id":32419,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32419-how-to-disable-tls-version-1-0-and-1-1-for-elements-connector-in-windows","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article\/4289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/media?parent=4289"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article_product?post=4289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}