{"id":4402,"date":"2026-06-08T17:52:57","date_gmt":"2026-06-08T14:52:57","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4402"},"modified":"2026-06-08T17:52:57","modified_gmt":"2026-06-08T14:52:57","slug":"does-elements-endpoint-protection-support-non-persistent-vdi-environments","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/de\/support-articles\/does-elements-endpoint-protection-support-non-persistent-vdi-environments\/","title":{"rendered":"Does Elements Endpoint Protection support non-persistent VDI environments?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Does Elements Endpoint Protection support non-persistent VDI environments?\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>We do have the installation steps documented to support persistent deployment on Citrix and WMWare Horizon:\u00a0<br \/>\u00a0<br \/><a href=\"https:\/\/www.withsecure.com\/userguides\/product.html#business\/psb-portal\/latest\/en\/concept_698756A2ED8C4C709F8D82B93332958D-psb-portal-latest-en\" target=\"_blank\" rel=\"noopener\">Installation in persistent mode on Virtual Desktop Infrastructure (VDI) systems | Elements Endpoint Protection | Latest | WithSecure User Guides<\/a><\/p>\n<p>For non-persistent VDI that does not keep the SMBIOS GUID, subscription need to be freed up every time that a VDI shuts down. Potential workaround is to use the automatic removal feature to delete the inactive devices, to free up the subscription usage.\u00a0<\/p>\n<p><a href=\"https:\/\/www.withsecure.com\/userguides\/product.html#business\/psb-portal\/latest\/en\/task_A9F9892066424129A0DF4E8AE5F1FB09-psb-portal-latest-en\" target=\"_blank\" rel=\"noopener\">Automatically removing computers | Elements Endpoint Protection | Latest | WithSecure User Guides<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Does Elements Endpoint Protection support non-persistent VDI environments?<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4402","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000012228","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:57","import_hash":"7c2ed20854e7a10c632a50bb3388a96859ddb6f5","vanilla_article_id":32699,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32699-does-elements-endpoint-protection-support-non-persistent-vdi-environments","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article\/4402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/media?parent=4402"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article_product?post=4402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}