{"id":8069,"date":"2026-10-18T11:53:59","date_gmt":"2026-10-18T08:53:59","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&p=8069"},"modified":"2026-10-18T11:53:59","modified_gmt":"2026-10-18T08:53:59","slug":"the-profiles-on-a-elements-device-has-automatically-changed-to-another-profilea","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/de\/support-articles\/the-profiles-on-a-elements-device-has-automatically-changed-to-another-profilea\/","title":{"rendered":"The profiles on a Elements device has automatically changed to another profilea"},"content":{"rendered":"

Issue:<\/h3>\n

We have noticed that the the profile on some Elements Endpoint Protection devices has changed to another profile. What can cause the device to get another profile assigned to it automatically?\u00a0<\/p>\n

Resolution:<\/h3>\n

If one or more Elements devices has been automatically assigned a profile, check if you have create Profile assignment <\/strong>rules <\/strong>and that the rules and conditions are created correctly.\u00a0<\/p>\n

You can access the profile assignment rules by following these steps:<\/p>\n

    \n
  1. Log in to the Elements Security Center portal<\/li>\n
  2. Navigate to the Security configurations > Profiles <\/strong>page<\/li>\n
  3. Go to the Provide assignment rules <\/strong>tab<\/li>\n<\/ol>\n

    On this page you can find the Profile assignment rules <\/strong>section which includes rules about which profile should be automatically assigned to each type of device based on specific conditions. The conditions include:<\/p>\n

      \n
    • AD Organizational Unit path<\/li>\n
    • IPv4<\/li>\n
    • DNS<\/li>\n
    • Host name<\/li>\n<\/ul>\n

      So if you have a profile assignment rule that uses one of the mentioned conditions and that value on the device has changed, it can cause the profile assignment rule to automatically assign a different profile to a the device.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

      We have noticed that the the profile on some Elements Endpoint Protection devices has changed to another profile. What can cause the device to get another profile assigned to it automatically?\u00a0<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-8069","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000006184","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-18 08:53:59","import_hash":"69d9494360dd86a03d309f21c8477f90a26a88b0","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article\/8069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/media?parent=8069"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article_product?post=8069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}