{"id":8973,"date":"2026-10-20T18:28:14","date_gmt":"2026-10-20T15:28:14","guid":{"rendered":"https:\/\/support.withsecure.com\/support-articles\/how-can-elements-collaboration-protection-compromised-accounts-feature-know-theres-a-keylogger-on-a-device\/"},"modified":"2026-10-20T18:28:14","modified_gmt":"2026-10-20T15:28:14","slug":"how-can-elements-collaboration-protection-compromised-accounts-feature-know-theres-a-keylogger-on-a-device","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/de\/support-articles\/how-can-elements-collaboration-protection-compromised-accounts-feature-know-theres-a-keylogger-on-a-device\/","title":{"rendered":"How can Elements Collaboration Protection compromised accounts feature know there&#8217;s a keylogger on a device?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>The Elements Collaboration protection Compromised accounts feature has detected a critical severity breach on an email account and Elements Collaboration Protection recommends &quot;Given the source of this breach, a device that you have used has been infected with malicious software. The malicious software logs every keystroke.&quot;<\/p>\n<p>How can Elements Collaboration Protection compromised accounts feature know there&#39;s a keylogger on a device?\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>It is only an <span style=\"text-decoration: underline;\">assumption<\/span> based on the source of the breach that the device has keylogger for the malware to record and log every keystroke.\u00a0<\/p>\n<p><a href=\"https:\/\/support.withsecure.com\/userguides\/product.html#business\/fse4ms365\/latest\/en\/compromised_accounts_remediation-latest-en\" target=\"_blank\">Remediation of compromised accounts | Elements Collaboration Protection | Latest | WithSecure User Guides<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Elements Collaboration protection Compromised accounts feature has detected a critical severity breach on an email account and Elements Collaboration Protection recommends &#8222;Given the source of this breach, a device that you have used has been infected with malicious software. The malicious software logs every keystroke.&#8220;<\/p>\n<p>How can Elements Collaboration Protection compromised accounts feature know there&#8217;s a keylogger on a device?\u00a0<\/p>\n","protected":false},"template":"","support_article_product":[101],"class_list":["post-8973","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000007335","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-20 15:16:34","import_hash":"c61ad3e82f15dce416226cf587224698b1ffe792","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article\/8973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/media?parent=8973"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/de\/wp-json\/wp\/v2\/support_article_product?post=8973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}