{"id":6945,"date":"2024-03-06T13:14:11","date_gmt":"2024-03-06T11:14:11","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=announcement&#038;p=6945"},"modified":"2026-10-19T13:07:15","modified_gmt":"2026-10-19T10:07:15","slug":"withsecure-business-account-changes-in-login-flow","status":"publish","type":"announcement","link":"https:\/\/support.withsecure.com\/en\/announcements\/withsecure-business-account-changes-in-login-flow\/","title":{"rendered":"WithSecure Business Account: Changes in login flow"},"content":{"rendered":"<p>At WithSecure, we continue to develop flexible but secure Elements portal access features.<\/p>\n<p>To get ready for the next stage we will change portal login flow to follow an &#8216;identity first&#8217; model. The impact of this change is that email address and password are no longer given in a single transaction. <\/p>\n<h2 data-id=\"summary\"><strong>Summary<\/strong><\/h2>\n<p>This is very common login flow model used today by many software vendors, for example Microsoft and Google, and we will also start to follow this flow starting <strong>31 March 2024<\/strong>.<\/p>\n<h2 data-id=\"current-login-dialog\"><strong>Current login dialog<\/strong><\/h2>\n<figure class=\"entry-image display-large float-none\"><a class=\"embedImage-link\" href=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/screenshot-2024-02-20-at-12-44-18.png.webp\" rel=\"nofollow noopener ugc\" target=\"_blank\"><img decoding=\"async\" class=\"embedImage-img\" src=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/screenshot-2024-02-20-at-12-44-18.png.webp\" srcset=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/screenshot-2024-02-20-at-12-44-18.png.webp 500w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/screenshot-2024-02-20-at-12-44-18-205x300.png.webp 205w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/screenshot-2024-02-20-at-12-44-18-447x654.png.webp 447w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/screenshot-2024-02-20-at-12-44-18-100x146.png.webp 100w\" sizes=\"auto, 100vw\" alt=\"Screenshot 2024-02-20 at 12.44.18.png\" height=\"731\" width=\"500\" loading=\"lazy\" data-display-size=\"large\" data-float=\"none\" data-type=\"image\/png\" data-embed-type=\"image\"><\/img><\/a><\/figure>\n<h2 data-id=\"future-design\"><strong>Future Design<\/strong><\/h2>\n<p>In the future, the email address (identity) will be asked first, and then authentication methods will be applied as separate steps.<\/p>\n<figure class=\"entry-image display-large float-none\"><a class=\"embedImage-link\" href=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login1.png.webp\" rel=\"nofollow noopener ugc\" target=\"_blank\"><img decoding=\"async\" class=\"embedImage-img\" src=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login1.png.webp\" srcset=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login1.png.webp 683w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login1-215x300.png.webp 215w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login1-447x623.png.webp 447w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login1-105x146.png.webp 105w\" sizes=\"auto, 100vw\" alt=\"login1.png\" height=\"952\" width=\"683\" loading=\"lazy\" data-display-size=\"large\" data-float=\"none\" data-type=\"image\/png\" data-embed-type=\"image\"><\/img><\/a><\/figure>\n<figure class=\"entry-image display-large float-none\"><a class=\"embedImage-link\" href=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login2.png.webp\" rel=\"nofollow noopener ugc\" target=\"_blank\"><img decoding=\"async\" class=\"embedImage-img\" src=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login2.png.webp\" srcset=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login2.png.webp 670w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login2-209x300.png.webp 209w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login2-447x642.png.webp 447w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login2-102x146.png.webp 102w\" sizes=\"auto, 100vw\" alt=\"login2.png\" height=\"962\" width=\"670\" loading=\"lazy\" data-display-size=\"large\" data-float=\"none\" data-type=\"image\/png\" data-embed-type=\"image\"><\/img><\/a><\/figure>\n<p>If Multi-Factor Authentication is configured for the account, there will be an additional dialog (example only, actual display depends on your MFA options):<\/p>\n<figure class=\"entry-image display-large float-none\"><a class=\"embedImage-link\" href=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login3.png.webp\" rel=\"nofollow noopener ugc\" target=\"_blank\"><img decoding=\"async\" class=\"embedImage-img\" src=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login3.png.webp\" srcset=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login3.png.webp 679w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login3-210x300.png.webp 210w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login3-447x637.png.webp 447w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/login3-102x146.png.webp 102w\" sizes=\"auto, 100vw\" alt=\"login3.png\" height=\"968\" width=\"679\" loading=\"lazy\" data-display-size=\"large\" data-float=\"none\" data-type=\"image\/png\" data-embed-type=\"image\"><\/img><\/a><\/figure>\n<p><strong>Please note<\/strong> that the use of MFA will become a mandatory step during the coming months. See <a href=\"https:\/\/community.withsecure.com\/en\/kb\/articles\/31293-withsecure-business-accounts-multi-factor-authentication-enforcement\" rel=\"nofollow noopener ugc\" target=\"_blank\">our dedicated article<\/a> for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At WithSecure, we continue to develop flexible but secure Elements portal access features. To get ready for the next stage we will change portal login flow to follow an &#8216;identity&hellip;<\/p>\n","protected":false},"template":"","announcement_category":[142],"class_list":["post-6945","announcement","type-announcement","status-publish","hentry"],"acf":{"source_system":"vanilla-import","import_hash":"00b43bbf8c4242de62f5bac511878bb08fd32eb1","vanilla_article_id":31294,"legacy_author":"AndyF_WS","vanilla_url":"https:\/\/community.withsecure.com\/announcements-en\/kb\/articles\/31294-withsecure-business-account-changes-in-login-flow","vanilla_category_id":142,"machine_translated":false},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement\/6945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/announcement"}],"version-history":[{"count":1,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement\/6945\/revisions"}],"predecessor-version":[{"id":8283,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement\/6945\/revisions\/8283"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=6945"}],"wp:term":[{"taxonomy":"announcement_category","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement_category?post=6945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}