{"id":7101,"date":"2025-01-21T10:42:56","date_gmt":"2025-01-21T08:42:56","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=announcement&#038;p=7101"},"modified":"2026-10-19T13:09:09","modified_gmt":"2026-10-19T10:09:09","slug":"withsecure-business-suite-no-support-for-old-versions-15-x-and-older","status":"publish","type":"announcement","link":"https:\/\/support.withsecure.com\/en\/announcements\/withsecure-business-suite-no-support-for-old-versions-15-x-and-older\/","title":{"rendered":"WithSecure Business Suite \u2013 No Support for old versions (15.x and older)"},"content":{"rendered":"<p>As previously announced, support for all Business Suite products older than version 16 has ended at the end of 2024.<\/p>\n<p>Part of this end of life process for the older versions is for WithSecure to remove old backend services for delivering updates. This is due to our demerger from F-Secure.<\/p>\n<p>This means that all engine and definition updates for these older non-supported versions have ended. For continued protection, you should ensure that ALL your devices are using WithSecure branded Business Suite products. These upgrades are free for customers with valid subscriptions, there is no need to purchase anything new.<\/p>\n<p>For more details, please refer to the <a href=\"https:\/\/community.withsecure.com\/en\/kb\/articles\/31335-important-information-end-of-support-for-old-versions-of-on-premises-products\" rel=\"nofollow noopener ugc\" target=\"_blank\">official announcement<\/a>.<\/p>\n<h2 data-id=\"important-actions-needed\"><strong>Important Actions needed<\/strong><\/h2>\n<p>If you are experiencing issues with Business Suite updates and are using Business Suite products older than version 16, the following actions <strong>MUST<\/strong> be taken.<\/p>\n<ul>\n<li>Upgrade to Policy Manager 16 <strong>immediately<\/strong>\n<ul>\n<li><strong>Windows: <\/strong>See <span class=\"js-embed embedResponsive inlineEmbed\"><br \/>\n    <a href=\"http:\/\/community.withsecure.com\/home\/leaving?allowTrusted=1&amp;target=https%3A%2F%2Fwww.withsecure.com%2Fuserguides%2Fproduct.html%3Fbusiness%2Fpolicy-manager%2F16.10%2Fen%2Fupgrading_pm_on_win_server-16.10-en\" rel=\"nofollow noopener ugc\" target=\"_blank\"><br \/>\n        https:\/\/www.withsecure.com\/userguides\/product.html?business\/policy-manager\/16.10\/en\/upgrading_pm_on_win_server-16.10-en<br \/>\n    <\/a><br \/>\n<\/span>\n<\/li>\n<li><strong>Linux:<\/strong> See <span class=\"js-embed embedResponsive inlineEmbed\"><br \/>\n    <a href=\"http:\/\/community.withsecure.com\/home\/leaving?allowTrusted=1&amp;target=https%3A%2F%2Fwww.withsecure.com%2Fuserguides%2Fproduct.html%3Fbusiness%2Fpolicy-manager%2F16.00%2Fen%2Ftask_47E46A07F34F4B39B06BD428A858AD2A-16.00-en\" rel=\"nofollow noopener ugc\" target=\"_blank\"><br \/>\n        https:\/\/www.withsecure.com\/userguides\/product.html?business\/policy-manager\/16.00\/en\/task_47E46A07F34F4B39B06BD428A858AD2A-16.00-en<br \/>\n    <\/a><br \/>\n<\/span>\n<\/li>\n<li><\/li>\n<\/ul>\n<\/li>\n<li>After Policy Manager has been upgraded to version 16, <strong>ALL<\/strong> endpoint clients <strong>MUST <\/strong>be upgraded to the supported version 16.<\/li>\n<\/ul>\n<p>For customers who are using \u201cgolden images\u201d or other tooling to deploy the Business Suite software, these methods <strong>MUST<\/strong> be updated to use the latest installers.<\/p>\n<h2 data-id=\"pre-requisites-for-using-withsecure-business-suite-software\"><strong>Pre-requisites for using WithSecure Business Suite software<\/strong><\/h2>\n<h3 data-id=\"supported-operating-systems\"><strong>Supported Operating Systems<\/strong><\/h3>\n<p>The computer <strong>MUST<\/strong> be using a supported version of the operating system<\/p>\n<p><strong>Please note<\/strong>: WithSecure <strong>ONLY<\/strong> supports versions that are still supported by the Operating System vendor. Check with the OS vendor to see if the version you are using is still supported.<\/p>\n<h4 data-id=\"policy-manager-windows\"><strong>Policy Manager (Windows)<\/strong><\/h4>\n<ul>\n<li>Windows Server 2012 R2; Essentials, Standard or Datacenter editions<\/li>\n<li>Windows Server 2016; Essentials, Standard or Datacenter editions<\/li>\n<li>Windows Server 2019; Essentials, Standard or Datacenter editions (Server Core is not supported)<\/li>\n<li>Microsoft Windows Server 2022; Essentials, Standard, or Datacenter editions<\/li>\n<li>Microsoft Windows Server 2025<\/li>\n<\/ul>\n<h4 data-id=\"policy-manager-linux\"><strong>Policy Manager (Linux)<\/strong><\/h4>\n<ul>\n<li>Alma Linux 8: <strong>Please note<\/strong> that version 9 is not yet supported<\/li>\n<li>CentOS 7, 8<\/li>\n<li>Debian GNU Linux 10, 11, 12<\/li>\n<li>openSUSE Leap 15<\/li>\n<li>Oracle Linux 8: <strong>Please note<\/strong> that version 9 is not yet supported<\/li>\n<li>Red Hat Enterprise Linux 7, 8: <strong>Please note<\/strong> that version 9 is not yet supported<\/li>\n<li>SUSE Linux Enterprise Server 12, 15<\/li>\n<li>SUSE Linux Enterprise Desktop 12, 15<\/li>\n<li>Ubuntu 20.04, 22.04, 24.04 LTS<\/li>\n<li>Rocky Linux 8: <strong>Please note<\/strong> that version 9 is not yet supported<\/li>\n<\/ul>\n<h4 data-id=\"client-security-windows\"><strong>Client Security (Windows)<\/strong><\/h4>\n<ul>\n<li>Microsoft Windows 10 (all 32-bit and 64-bit editions, including Windows 10 IoT Enterprise)\n<ul>\n<li>Please note there is limited support for Windows 10 LTSB. The WithSecure local user interface is not available on this version, other functionality works normally.<\/li>\n<\/ul>\n<\/li>\n<li>Microsoft Windows 11 (all editions)<\/li>\n<\/ul>\n<h4 data-id=\"client-security-mac\"><strong>Client Security (Mac)<\/strong><\/h4>\n<ul>\n<li>macOS 15 &#8220;Sequoia&#8221;<\/li>\n<li>macOS 14 &#8220;Sonoma&#8221;<\/li>\n<li>macOS 13 &#8220;Ventura&#8221;<\/li>\n<\/ul>\n<h4 data-id=\"server-security-windows\"><strong>Server Security (Windows)<\/strong><\/h4>\n<ul>\n<li>Microsoft\u00ae Windows Server 2016 Standard<\/li>\n<li>Microsoft\u00ae Windows Server 2016 Essentials<\/li>\n<li>Microsoft\u00ae Windows Server 2016 Datacenter<\/li>\n<li>Microsoft\u00ae Windows Server 2016 Core<\/li>\n<li>Microsoft\u00ae Windows Server 2019 Standard<\/li>\n<li>Microsoft\u00ae Windows Server 2019 Datacenter<\/li>\n<li>Microsoft\u00ae Windows Server 2019 Core<\/li>\n<li>Microsoft\u00ae Windows Server 2022 Standard<\/li>\n<li>Microsoft\u00ae Windows Server 2022 Datacenter<\/li>\n<li>Microsoft\u00ae Windows Server 2022 Core<\/li>\n<li>Microsoft\u00ae Windows Server 2025 Standard<\/li>\n<li>Microsoft\u00ae Windows Server 2025 Datacenter<\/li>\n<li>Microsoft\u00ae Windows Server 2025 Core<\/li>\n<\/ul>\n<h4 data-id=\"linux-security\"><strong>Linux Security<\/strong><\/h4>\n<ul>\n<li>AlmaLinux 8, 9<\/li>\n<li>Amazon Linux 2<\/li>\n<li>Debian 10, 11, 12<\/li>\n<li>Oracle Linux 8, 9<\/li>\n<li>RHEL 8, 9<\/li>\n<li>Rocky Linux 8, 9<\/li>\n<li>SUSE Linux Enterprise Server 12 (Service Pack 5)<\/li>\n<li>SUSE Linux Enterprise Server 15 (Service Pack 2 or newer)<\/li>\n<li>Ubuntu 18.04, 20.04, 22.04, 24.04<\/li>\n<\/ul>\n<h3 data-id=\"microsoft-acs-compatibility\"><strong>Microsoft ACS compatibility<\/strong><\/h3>\n<p>Since February 2023, WithSecure products for Windows <strong>REQUIRE<\/strong> that the operating system has been patched to support ACS signed files. Please read <a href=\"https:\/\/community.withsecure.com\/en\/kb\/articles\/29714-changes-in-support-on-microsoft-windows-minimum-patch-level\" rel=\"nofollow noopener ugc\" target=\"_blank\">this article<\/a> for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As previously announced, support for all Business Suite products older than version 16 has ended at the end of 2024. Part of this end of life process for the older&hellip;<\/p>\n","protected":false},"template":"","announcement_category":[143],"class_list":["post-7101","announcement","type-announcement","status-publish","hentry"],"acf":{"source_system":"vanilla-import","import_hash":"dd64fc26408ef7a09b188db3ad94b6f85869f3f2","vanilla_article_id":31604,"legacy_author":"AndyF_WS","vanilla_url":"https:\/\/community.withsecure.com\/announcements-en\/kb\/articles\/31604-withsecure-business-suite-no-support-for-old-versions-15-x-and-older","vanilla_category_id":226,"machine_translated":false},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement\/7101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/announcement"}],"version-history":[{"count":1,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement\/7101\/revisions"}],"predecessor-version":[{"id":8538,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement\/7101\/revisions\/8538"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=7101"}],"wp:term":[{"taxonomy":"announcement_category","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/announcement_category?post=7101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}