{"id":5186,"date":"2026-06-16T08:00:00","date_gmt":"2026-06-16T05:00:00","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=changelog&#038;p=5186"},"modified":"2026-10-19T11:42:46","modified_gmt":"2026-10-19T08:42:46","slug":"psa-rmm-integrations-2026-06-16-psa-ticket-type-configuration","status":"publish","type":"changelog","link":"https:\/\/support.withsecure.com\/en\/changelogs\/psa-rmm-integrations-2026-06-16-psa-ticket-type-configuration\/","title":{"rendered":"PSA\/RMM integrations 2026-06-16: PSA ticket type configuration"},"content":{"rendered":"<p>You can now control which kinds of security events create tickets in your PSA tool. Previously every supported event automatically opened a ticket; now each PSA integration can be configured to receive only the ticket types you care about.<\/p>\n<p>The currently supported event types are:<\/p>\n<p>* BCD \u2014 broad context detections<br \/>\n* XM \u2014 Exposure management recommendations<\/p>\n<p>You will find the configuration from the Elements Security Center under &#8220;integrations&#8221; \u2192 Configure for your PSA.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can now control which kinds of security events create tickets in your PSA tool. Previously every supported event automatically opened a ticket; now each PSA integration can be configured&hellip;<\/p>\n","protected":false},"template":"","changelog_product":[131],"class_list":["post-5186","changelog","type-changelog","status-publish","hentry"],"acf":{"release_date":"20260616","version":"","source_system":"vanilla-import","source_foreign_id":"","import_hash":"382cbaf89a23f19bb0d38fefbb9148fbeded5dd6","vanilla_article_id":32965,"legacy_author":"ArtoV","vanilla_url":"https:\/\/community.withsecure.com\/changelogs-en\/kb\/articles\/32965-psa-rmm-integrations-2026-06-16-psa-ticket-type-configuration","vanilla_category_id":254,"machine_translated":false},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/changelog\/5186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/changelog"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/changelog"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=5186"}],"wp:term":[{"taxonomy":"changelog_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/changelog_product?post=5186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}