{"id":5253,"date":"2026-09-15T08:00:00","date_gmt":"2026-09-15T05:00:00","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=changelog&#038;p=5253"},"modified":"2026-10-19T11:38:43","modified_gmt":"2026-10-19T08:38:43","slug":"elements-security-center-common-features-2026-09-15-update","status":"publish","type":"changelog","link":"https:\/\/support.withsecure.com\/en\/changelogs\/elements-security-center-common-features-2026-09-15-update\/","title":{"rendered":"Elements Security Center Common Features &#8211; 2026-09-15 Update"},"content":{"rendered":"<p>Starting <strong>September 15, 2026<\/strong>, the email address becomes the only login identifier for  WithSecure Elements accounts, and it must be verified. Some users will be asked to complete a short, one-time step at their next sign-in. Federated sign-in through an external identity provider is not affected.<\/p>\n<h4 data-id=\"sign-in-with-your-email-address\">Sign in with your email address<\/h4>\n<p>If the username stored on the account differs from the email address, the user is asked once, at the next sign-in, to confirm the registered account email: selecting <strong>Confirm Email<\/strong> keeps the current address, while entering a different one and selecting <strong>Update Email<\/strong> changes it. From that point on, the email address is the account&#8217;s only sign-in credential.<\/p>\n<ul>\n<li>This is a one-time, guided step. After completing it, the user is redirected to the sign-in page to sign in again.<\/li>\n<li>Updating to a different email address requires verifying the new address before it can be used to sign in.<\/li>\n<\/ul>\n<figure class=\"entry-image display-medium float-none\"><a class=\"embedImage-link\" href=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377769236.png.webp\" rel=\"nofollow noopener ugc\" target=\"_blank\"><img decoding=\"async\" class=\"embedImage-img\" src=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377769236.png.webp\" srcset=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377769236.png.webp 1334w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377769236-286x300.png.webp 286w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377769236-976x1024.png.webp 976w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377769236-768x806.png.webp 768w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377769236-447x469.png.webp 447w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377769236-139x146.png.webp 139w\" sizes=\"auto, 100vw\" alt=\"image-1789377769236.png\" height=\"1400\" width=\"1334\" loading=\"lazy\" data-display-size=\"medium\" data-float=\"none\" data-type=\"image\/png\" data-embed-type=\"image\"><\/img><\/a><\/figure>\n<h4 data-id=\"email-address-verification\">Email address verification<\/h4>\n<p>Users whose email address has never been verified are asked to verify it at sign-in. Selecting <strong>Send verification link<\/strong> sends a verification link to the registered address; once the address is verified, the sign-in continues automatically.<\/p>\n<ul>\n<li>Users who no longer have access to that mailbox can select <strong>&#8220;I don&#8217;t have access to this email \u2014 change it&#8221;<\/strong> to register and verify a new email address in the same step.<\/li>\n<\/ul>\n<figure class=\"entry-image display-medium float-none\"><a class=\"embedImage-link\" href=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377760516.png.webp\" rel=\"nofollow noopener ugc\" target=\"_blank\"><img decoding=\"async\" class=\"embedImage-img\" src=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377760516.png.webp\" srcset=\"https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377760516.png.webp 1274w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377760516-300x255.png.webp 300w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377760516-1024x871.png.webp 1024w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377760516-768x653.png.webp 768w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377760516-447x380.png.webp 447w, https:\/\/support.withsecure.com\/wp-content\/smush-webp\/2026\/10\/image-1789377760516-172x146.png.webp 172w\" sizes=\"auto, 100vw\" alt=\"image-1789377760516.png\" height=\"1084\" width=\"1274\" loading=\"lazy\" data-display-size=\"medium\" data-float=\"none\" data-type=\"image\/png\" data-embed-type=\"image\"><\/img><\/a><\/figure>\n<p>Elements sessions open in other tabs or applications may prompt for sign-in again shortly after either step is completed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Starting September 15, 2026, the email address becomes the only login identifier for WithSecure Elements accounts, and it must be verified. Some users will be asked to complete a short,&hellip;<\/p>\n","protected":false},"template":"","changelog_product":[126],"class_list":["post-5253","changelog","type-changelog","status-publish","hentry"],"acf":{"release_date":"20260915","version":"","source_system":"vanilla-import","source_foreign_id":"","import_hash":"16acdd0d26a7c4dd95f54f9b33f4d3d9a25da365","vanilla_article_id":33059,"legacy_author":"ezequiel","vanilla_url":"https:\/\/community.withsecure.com\/changelogs-en\/kb\/articles\/33059-elements-security-center-common-features-2026-09-15-update","vanilla_category_id":172,"machine_translated":false},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/changelog\/5253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/changelog"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/changelog"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=5253"}],"wp:term":[{"taxonomy":"changelog_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/changelog_product?post=5253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}