{"id":2576,"date":"2026-05-18T13:46:45","date_gmt":"2026-05-18T12:46:45","guid":{"rendered":"https:\/\/ws-sup.fi-s.seravo.com\/?page_id=2576"},"modified":"2026-10-14T13:22:49","modified_gmt":"2026-10-14T10:22:49","slug":"elements-security-center","status":"publish","type":"page","link":"https:\/\/support.withsecure.com\/en\/quick-start\/elements-security-center\/","title":{"rendered":"Elements Security Center"},"content":{"rendered":"\n
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\n Getting started with WithSecure\u2122 Elements Security Center<\/h2>
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Follow the steps below to log in, set up access, and start managing your environment.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>

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\n \n \n Step 1 \u2014 Log in to Elements Security Center<\/span>\n <\/span>\n
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Go to\u00a0elements.withsecure.com \u2197<\/a>\u00a0and sign in with your WithSecure Business Account email address and password.<\/p>\n

No account yet?<\/strong>\u00a0If you received a subscription key from your partner but no account has been created, use the self-registration link at\u00a0elements.withsecure.com\/self-register \u2197<\/a>. If you purchased through a partner, they typically create your account and send you an email with a temporary password.<\/p>\n

Once logged in, use the\u00a0left sidebar<\/strong>\u00a0to navigate between product areas \u2014 devices, security configurations, events, reports, subscriptions, and downloads. Use the\u00a0scope selector<\/strong>\u00a0in the title bar to switch between organizations if you manage multiple companies.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n Step 2 \u2014 Set up Multi-Factor Authentication<\/span>\n <\/span>\n
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MFA is mandatory for all Elements Security Center accounts. You will be prompted to set it up on your first login.<\/p>\n

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  1. Select the account icon at the top-right corner of the portal, then select\u00a0My settings<\/strong>.<\/li>\n
  2. Next to\u00a0Multi-Factor Authentication<\/strong>, select\u00a0Change<\/strong>, then select\u00a0Add<\/strong>.<\/li>\n
  3. Choose an authentication method and follow the on-screen steps to complete setup.<\/li>\n<\/ol>\n
    Tip:<\/strong>\u00a0Use the most secure method available to you \u2014 FIDO2 security keys and authenticator apps are more secure than SMS. Set up at least two methods as a backup. If you lose access to your only MFA method, the account must be re-created.<\/div>\n
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    Recommended:<\/strong>\u00a0We strongly recommend enabling MFA immediately to keep your portal access secure.<\/div>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
    \n \n \n Step 3 \u2014 Add administrator accounts<\/span>\n <\/span>\n
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    To give other users access to Elements Security Center, create administrator accounts with the appropriate roles.<\/p>\n

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    1. Under\u00a0Management<\/strong>, select\u00a0Organization Settings<\/strong>\u00a0on the sidebar.<\/li>\n
    2. Select the\u00a0Security Administrators<\/strong>\u00a0tab, then select\u00a0Add administrator<\/strong>.<\/li>\n
    3. Enter the email address and preferred language, then select\u00a0Next<\/strong>.<\/li>\n
    4. Assign roles for each product area the user needs access to, then select\u00a0Next<\/strong>.<\/li>\n
    5. Review the summary and select\u00a0Add<\/strong>. The user receives an email with instructions to set their password.<\/li>\n<\/ol>\n

      Note:<\/strong>\u00a0The accounts you create have access only to the products and roles you assign. Leave\u00a0No access<\/strong>\u00a0for products the user should not manage.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

      \n \n \n Step 4 \u2014 Assign a subscription and deploy a product<\/span>\n <\/span>\n
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      Before you can protect devices or use a product, you need to assign a subscription to your organization.<\/p>\n

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      1. Under\u00a0Management<\/strong>, select\u00a0Subscriptions<\/strong>. Here you can view all your products, subscription keys, and expiry dates.<\/li>\n
      2. If your subscription isn’t listed yet, select\u00a0Assign subscription<\/strong>, enter the key provided by your partner, and select\u00a0OK<\/strong>.<\/li>\n
      3. Once the subscription is assigned, go to the relevant quick start guide to deploy the product. Use the\u00a0Downloads<\/strong>\u00a0section in the sidebar to get the software installer \u2014 the subscription key is embedded automatically.<\/li>\n<\/ol>\n
        Tip:<\/strong>\u00a0Use the quick start guides on this site for step-by-step deployment instructions for each product \u2014 EPP, EDR, EEM, and others.<\/div>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
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        \n Further reading<\/h2>
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        Here are some resources if you want to go deeper on any topic covered in this guide.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>

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        \n User guide \u2014 Welcome to WithSecure Elements <\/h2>\n <\/div>\n

        \n Full documentation on login, MFA, user roles, subscriptions, SSO federation, PSA integrations, and more <\/p>\n

        \n View Full Guide
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        \n WithSecure Community <\/h2>\n <\/div>\n

        \n Read or ask questions from our public user community for WithSecure products <\/p>\n

        \n Go to Community
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        \n Knowledge base <\/h2>\n <\/div>\n

        \n Troubleshooting and how-to articles for WithSecure Elements products <\/p>\n

        \n Troubleshooting Knowledge Base