{"id":4009,"date":"2026-06-08T18:05:11","date_gmt":"2026-06-08T15:05:11","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&p=4009"},"modified":"2026-06-08T18:05:11","modified_gmt":"2026-06-08T15:05:11","slug":"withsecure-elements-endpoint-protection-windows-firewall-is-turned-on-despite-disabled-in-the-profile","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/withsecure-elements-endpoint-protection-windows-firewall-is-turned-on-despite-disabled-in-the-profile\/","title":{"rendered":"WithSecure Elements Endpoint Protection Windows Firewall is turned ON despite disabled in the profile"},"content":{"rendered":"

Issue:<\/h3>\n

I have disabled Windows Firewall in the Elements Endpoint Protection profilem but Windows Firewall is still enabled on the host device.<\/p>\n

Resolution:<\/h3>\n

For Windows:<\/u>
You are only allowed to disable either "Apply WithSecure firewall profiles" or "Use Windows Firewall" in the Elements Endpoint Protection profile. As an example, when the WithSecure firewall is disabled in the profile, the product will not disable Windows Firewall even if you disable "Use Windows Firewall" in the profile. This is by design.<\/p>\n

For Mac:<\/u>
You are only allowed to disable either "WithSecure firewall " or "Apple Firewall" in the Elements Endpoint Protection profile. As an example, when the firewall is disabled in the profile, the product will not disable Apple Firewall even if you disable the "Apply Firewall" in the profiles. This is by design.<\/p>\n

\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

I have disabled Use Windows Firewall in the Elements EPP Computer Protection\/Server Protection Profiles but Windows Firewall is still enabled in the server.<\/p>\n","protected":false},"template":"","support_article_product":[104],"class_list":["post-4009","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000011507","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:05:11","import_hash":"9e84ab159b632c3fcc5919098ea490e5f0dae800","vanilla_article_id":29428,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/29428-withsecure-elements-endpoint-protection-windows-firewall-is-turned-on-despite-disabled-in-the-profile","vanilla_kb_id":30,"vanilla_category_id":106,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4009"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}