{"id":4056,"date":"2026-06-08T18:02:16","date_gmt":"2026-06-08T15:02:16","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4056"},"modified":"2026-06-08T18:02:16","modified_gmt":"2026-06-08T15:02:16","slug":"where-can-i-order-scan-node-license-for-my-elements-vulnerability-management-account","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/where-can-i-order-scan-node-license-for-my-elements-vulnerability-management-account\/","title":{"rendered":"Where can I order Scan Node license for my Elements Vulnerability Management account?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>During the installation of a Vulnerability scan node, a license.fsrl file is required. Where can I order or download the Scan Node license for my Elements Vulnerability Management account?\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>A user with an administrator role or with &quot;manage system&quot; privileges can order a Scan Node license and download the Scan Node Agent installer from Elements Vulnerability Management portal.<\/p>\n<p><b>Ordering Scan Node License<\/b><\/p>\n<ol>\n<li>Log in to WithSecure Security Center portal<\/li>\n<li>Navigate to Elements Vulnerability Management.<\/li>\n<li>Go to <b>Scans &gt; Scan node<\/b><\/li>\n<li>Click\u00a0<strong>New scan node<\/strong>.\n<p>When your request is approved, the license file automatically starts to download. Follow the steps on the\u00a0Summary\u00a0page to install the scan node.<\/p>\n<ol>\n<li>Select\u00a0<strong>Request a new scan node<\/strong>\u00a0and click\u00a0<strong>Next<\/strong>.<\/li>\n<li>Enter a name and description (optional) for the scan node and click\u00a0<strong>Request<\/strong>.<\/li>\n<li>Click\u00a0<strong>Done<\/strong>.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>After this, you can proceed to install the new Scan node. and verify that the scan node can connect to the Elements Vulnerability Management portal. It should take less than 1 minute for the scan node to connect to the Elements Vulnerability Management portal. If it takes longer, refer to the troubleshooting <a href=\"https:\/\/help.f-secure.com\/product.html#business\/radar\/3.0\/en\/concept_F6FDEE68ABC547D68EBF7BB0311018A6-3.0-en\" target=\"_blank\" rel=\"noopener\">section<\/a>.<\/p>\n<p><b>Below are the default Scan Node limits for paid and trial Elements\u00a0<\/b><strong>Vulnerability Management\u00a0<\/strong><b>accounts:<\/b><\/p>\n<ul>\n<li>5 Scan Nodes for paid Elements Vulnerability Management\u00a0account<\/li>\n<li>1 Scan Node for trial\u00a0 Elements Vulnerability Management\u00a0account<\/li>\n<\/ul>\n<p>If you have reached the Scan Node limit or encounter error &quot;The organization is not synchronized with Elements Vulnerability Management backend&quot;, proceed to contact support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>User with administrator role or with &#8220;manage system&#8221; privilege can order Scan Node license and download the Scan Node Agent installer from Elements Vulnerability Management portal<\/p>\n","protected":false},"template":"","support_article_product":[108],"class_list":["post-4056","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005598","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:02:16","import_hash":"0e00a840ba7c290630dc2a1f743e38befbe21ef0","vanilla_article_id":31128,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/31128-where-can-i-order-scan-node-license-for-my-elements-vulnerability-management-account","vanilla_kb_id":30,"vanilla_category_id":156,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4056"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}