{"id":4122,"date":"2026-06-08T18:01:29","date_gmt":"2026-06-08T15:01:29","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4122"},"modified":"2026-06-08T18:01:29","modified_gmt":"2026-06-08T15:01:29","slug":"spam-email-getting-through-even-if-elements-collaboration-protection-is-in-use","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/spam-email-getting-through-even-if-elements-collaboration-protection-is-in-use\/","title":{"rendered":"Spam email getting through even if Elements Collaboration Protection is in use"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Why is spam \/ bulk \/ advertising \/ phishing email getting through even if Elements Collaboration Protection is in use? Shouldn&#39;t spam email be filtered by the spam filter?\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>Elements Collaboration Protection does not include a spam filter. Microsoft Office 365 has its own anti-spam policies, of which you can learn more from here:\u00a0<a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/security\/office-365-security\/configure-your-spam-filter-policies?view=o365-worldwide\" target=\"_blank\" rel=\"noopener\">https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/security\/office-365-security\/configure-your-spam-filter-policies?view=o365-worldwide<\/a><\/p>\n<p>All the Security Features available in Elements Collaboration Protection are listed in the Help Guide:\u00a0<a href=\"https:\/\/www.withsecure.com\/userguides\/product.html#business\/fse4ms365\/latest\/en\/concept_A2F2B7767CA646668F86D4A6D6C7BB01-latest-en\" target=\"_blank\" rel=\"noopener\">https:\/\/www.withsecure.com\/userguides\/product.html#business\/fse4ms365\/latest\/en\/concept_A2F2B7767CA646668F86D4A6D6C7BB01-latest-en<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why is spam \/ bulk \/ advertising email getting through even if Elements Collaboration Protection is in use? Shouldn&#8217;t spam email be filtered by the spam filter?\u00a0<\/p>\n","protected":false},"template":"","support_article_product":[101],"class_list":["post-4122","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000013182","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:01:29","import_hash":"a20ebca991518a4e7919204edcad14c28ecf2da3","vanilla_article_id":31629,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/31629-spam-email-getting-through-even-if-elements-collaboration-protection-is-in-use","vanilla_kb_id":30,"vanilla_category_id":124,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4122"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}