{"id":4126,"date":"2026-06-08T18:01:26","date_gmt":"2026-06-08T15:01:26","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4126"},"modified":"2026-06-08T18:01:26","modified_gmt":"2026-06-08T15:01:26","slug":"running-the-f-secure-uninstallation-tool-on-a-windows-server","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/running-the-f-secure-uninstallation-tool-on-a-windows-server\/","title":{"rendered":"Running the F-Secure Uninstallation tool on a Windows server"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p><i>This article is applicable for the following products: Server Security 12.x, Email and Server Security 12.x, PSB Server Security 12, PSB Email and Server Security.<\/i><\/p>\n<p>How to uninstall F-Secure Server\u00a0products on Windows server using Uninstallation Tool?<\/p>\n<h3>Resolution:<\/h3>\n<p>Although F-Secure Uninstallation Tool is not supported to be used on Windows server, the tool can be used for special cases with the following instructions.<\/p>\n<p><b>Important!<\/b>\u00a0DO NOT run this tool if you have Policy Manager installed on the same server. It will delete everything including the H2DB database and will cause data loss.<\/p>\n<ol>\n<li>Download the tool from <a href=\"https:\/\/download.f-secure.com\/support\/tools\/uitool\/UninstallationTool.exe\" target=\"_blank\" rel=\"noopener\">here<\/a><\/li>\n<li>Open\u00a0<b>Command Prompt (cmd)<\/b>\u00a0with <b>Run as Administrator&#8230;<\/b>\u00a0option<\/li>\n<li>Navigate to the folder where you saved the UninstallationTool.exe (e.g. Downloads)<\/li>\n<\/ol>\n<pre class=\"ckeditor_codeblock\">\ncd\u00a0C:\\Users\\&lt;your username&gt;\\Downloads<\/pre>\n<ol start=\"4\">\n<li>Type in the command below to launch the Uninstallation Tool<\/li>\n<\/ol>\n<pre class=\"ckeditor_codeblock\">\nUninstallationtool.exe -a --server<\/pre>\n<ol start=\"5\">\n<li>Follow the instruction on the screen and allow the tool to finish the uninstallation<\/li>\n<li>Uninstallation will be done.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Unable to install Server Security and there are a high number of previous installations showing under the FSPROD.log file. Some of these entries are referring to different or existing F-Secure products than the one is now being installed by the customer.<\/p>\n","protected":false},"template":"","support_article_product":[104],"class_list":["post-4126","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005659","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:01:26","import_hash":"b4de7e47cb785daa004c403efadee044b161b87d","vanilla_article_id":29523,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/29523-running-the-f-secure-uninstallation-tool-on-a-windows-server","vanilla_kb_id":30,"vanilla_category_id":106,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4126"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}