{"id":4220,"date":"2026-06-08T18:00:09","date_gmt":"2026-06-08T15:00:09","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4220"},"modified":"2026-06-08T18:00:09","modified_gmt":"2026-06-08T15:00:09","slug":"how-to-exclude-a-folder-or-file-from-real-time-scanning-and-deepguard-in-policy-manager","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/how-to-exclude-a-folder-or-file-from-real-time-scanning-and-deepguard-in-policy-manager\/","title":{"rendered":"How to exclude a folder or file from real-time scanning and DeepGuard in Policy Manager?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Steps to exclude a folder or file from real-time scanning and DeepGuard for Client Security and Server Security in Policy Manager Console<\/p>\n<h3>Resolution:<\/h3>\n<p>You can exclude a file or folder from Real-time scanning and DeepGuard by following the steps below:<\/p>\n<ol>\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Log into Policy Manager Console<\/span><\/li>\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Click on <b>Settings<\/b><\/span><\/li>\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Select <b>Standard view<\/b><\/span><\/li>\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Select <b>Real-time scanning<\/b><\/span><\/li>\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Scroll down to Files and applications excluded from scanning<\/span><\/li>\n<li>Select <b>Do not scan the following files and applications<\/b><\/li>\n<li>Click <b>Add<\/b><\/li>\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Enter the full path for each files, folder or SHA-1 of the application. Example:<\/span><\/li>\n<\/ol>\n<ul>\n<li>Select\u00a0<b>File path<\/b>\u00a0if the file that you want to exclude always uses the same path.<\/li>\n<li>Select\u00a0<b>Folder path<\/b>\u00a0if you want to exclude all files in a specific folder.<\/li>\n<li>Select\u00a0<b>Application SHA-1<\/b>\u00a0if the path for the file that you want to exclude may vary across different hosts.<\/li>\n<\/ul>\n<ol><\/ol>\n<p><b>NOTE<\/b>:<br \/>If the file or folder is located in share drive, you need to add the exclusion in UNC format.<br \/>Example:<br \/><span style=\"font-family: Courier New,Courier,monospace;\"><b>\\\\servername\\share\\folder\\to\\the\\app.exe<\/b><\/span><\/p>\n<p>If this location is also mapped to a drive letter (e.g. N:\\), then another exclusion must also be added in the mapped format as the following:<br \/><span style=\"font-family: Courier New,Courier,monospace;\"><b>N:\\folder\\to\\the\\app.exe<\/b><\/span><\/p>\n<p>For more information on using wildcards in exclusions, refer <a href=\"https:\/\/community.withsecure.com\/en\/kb\/articles\/5665-using-wildcards-in-exclusions-in-real-time-scanning\" target=\"_blank\" rel=\"noopener\">here<\/a><br \/><b>\u00a0 \u00a0 \u00a0 \u00a0<br \/>\u00a0<\/b> \u00a0 \u00a0 \u00a0 9. Click the icon to distribute the policy (Ctrl + D)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Steps to exclude a folder or file from Real-Time scanning and Deepguard in Policy Manager<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-4220","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000012808","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:00:09","import_hash":"331ebf773c79d42694f1656e1d4a27fe39022fe6","vanilla_article_id":32381,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32381-how-to-exclude-a-folder-or-file-from-real-time-scanning-and-deepguard-in-policy-manager","vanilla_kb_id":30,"vanilla_category_id":103,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4220"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}