{"id":4269,"date":"2026-06-08T17:57:46","date_gmt":"2026-06-08T14:57:46","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4269"},"modified":"2026-06-08T17:57:46","modified_gmt":"2026-06-08T14:57:46","slug":"how-to-display-encrypted-messages-in-messaging-security-gateway-end-user-web","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/how-to-display-encrypted-messages-in-messaging-security-gateway-end-user-web\/","title":{"rendered":"How to display encrypted messages in Messaging Security Gateway End User Web"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>How to allow users to be able to see and manage the encrypted messages they have sent through Messaging Security Gateway using the end user web service?<\/p>\n<h3>Resolution:<\/h3>\n<p>To enable management of sent encrypted messages in the end user web service (euweb):<\/p>\n<ol>\n<li>Log into the Messaging Security Gateway\u00a0Web UI.<\/li>\n<li>Click on the\u00a0<b>System\u00a0<\/b>tab.<\/li>\n<li>From the left-side menu, navigate to\u00a0<b>End User Services &gt; Web Application<\/b>.<\/li>\n<li>Under\u00a0<b>Settings<\/b>, change\u00a0<b>Show Encryption Key Management<\/b>\u00a0to\u00a0<b>On<\/b>.<\/li>\n<li>Click\u00a0<b>Save Changes<\/b>\u00a0at the top left corner.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>How to modify MSG end user web service (euweb) so that users can use it to see and manage their sent encrypted messages<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-4269","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005592","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:57:46","import_hash":"b2cb66d09dc4cef161f4eea47aaf6200269f2b07","vanilla_article_id":31184,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/31184-how-to-display-encrypted-messages-in-messaging-security-gateway-end-user-web","vanilla_kb_id":30,"vanilla_category_id":103,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4269"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}