{"id":4463,"date":"2026-06-08T17:52:16","date_gmt":"2026-06-08T14:52:16","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4463"},"modified":"2026-06-08T17:52:16","modified_gmt":"2026-06-08T14:52:16","slug":"can-i-install-and-update-elements-endpoint-protection-agent-in-an-offline-or-isolated-environment-with-no-internet-access","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/can-i-install-and-update-elements-endpoint-protection-agent-in-an-offline-or-isolated-environment-with-no-internet-access\/","title":{"rendered":"Can I install and update Elements Endpoint Protection Agent in an offline or isolated environment with no internet access?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Can I install and update Elements Agent (EPP for Computers and EPP for Servers) in an offline or isolated environment with no internet access?<\/p>\n<h3>Resolution:<\/h3>\n<p>Elements Agent does not support offline or isolated environments, and therefore cannot be installed or updated without an internet connection. Internet connectivity is required for Elements products.\u00a0<\/p>\n<p>The Business Suite products Client Security and Server Security can be installed and updated in environments with no or limited internet access. You can read more from this <a href=\"https:\/\/www.withsecure.com\/userguides\/product.html#business\/policy-manager\/15.30\/en\/concept_8AE300FF20744C2882DFBB00D3E6E426-15.30-en\" target=\"_blank\" rel=\"noopener\">Help Guide<\/a>.<br \/>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Can I install or update Computer Protection on a Windows PC with no internet access?<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4463","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000012789","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:16","import_hash":"ac860b939b44a22894b0ecb6e59310e69b52205a","vanilla_article_id":32527,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32527-can-i-install-and-update-elements-endpoint-protection-agent-in-an-offline-or-isolated-environment-with-no-internet-access","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4463"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}