{"id":4473,"date":"2026-06-08T17:52:11","date_gmt":"2026-06-08T14:52:11","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4473"},"modified":"2026-06-08T17:52:11","modified_gmt":"2026-06-08T14:52:11","slug":"autodesk-updates-blocked-by-an-application-control-not-deepguard-nor-dataguard","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/autodesk-updates-blocked-by-an-application-control-not-deepguard-nor-dataguard\/","title":{"rendered":"Autodesk updates blocked by an application control (not DeepGuard nor DataGuard)"},"content":{"rendered":"<h3>Issue:<\/h3>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td colspan=\"3\" rowspan=\"1\">Below autodesk updates blocked by\u00a0an application control (not DeepGuard nor DataGuard):<br \/>\t\t\t<a href=\"file:\/\/\/C:\/Users\/ef\/AppData\/Local\/Temp\/%7B93C98C79-79FF-48B3-932B-5D456B6238EB%7D\/.cr\/AutoCAD_2020.1.2_Update_64bit.exe\" target=\"_blank\">C:\\Users\\xxx\\AppData\\Local\\Temp\\AutoCAD_2020.1.2_Update_64bit.exe<\/a><br \/>\t\t\t<a href=\"file:\/\/\/C:\/Users\/ef\/AppData\/Local\/Temp\/%7B7D175E7C-7C82-484C-A9C3-0069A98F1DAF%7D\/.cr\/Autodesk_Revit_2020_2.exe\" target=\"_blank\">C:\\Users\\xxx\\AppData\\Local\\Temp\\Autodesk_Revit_2020_2.exe<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Resolution:<\/h3>\n<p>This is an issue with an application Control (AC) rule (not DeepGuard nor DataGuard) &quot;Block rare and unknown files in Temp folder&quot;. It belongs to a set of pre-defined AC rules that come with the product and this rule appears to be disabled by default.\u00a0<\/p>\n<p>There is two below solutions to solve this at the moment:<br \/>1. Workaround the issue turn the rule &quot;Block rare and unknown files in Temp folder&quot; from Block to Allow and monitor it as follows:<br \/>Profile &gt; (select profile to edit) &gt; Application Control &gt; Rule name: &quot;Block rare and unknown files in Temp folder&quot; = Allow and monitor.<br \/>2. Other way to workaround this would be to add Application control exclusion rule: Profile &gt; (select profile to edit) &gt; Application Control &gt; Rule name: &quot;Allow trusted signature&quot; (please have a look at screenshot &#39;Allow trusted signature rule.png&#39; for more information).<\/p>\n","protected":false},"excerpt":{"rendered":"<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td colspan=\"3\" rowspan=\"1\">Below autodesk updates blocked by\u00a0an application control (not DeepGuard nor DataGuard):<br \/>\t\t\t<a href=\"file:\/\/\/C:\/Users\/ef\/AppData\/Local\/Temp\/%7B93C98C79-79FF-48B3-932B-5D456B6238EB%7D\/.cr\/AutoCAD_2020.1.2_Update_64bit.exe\" target=\"_blank\">C:\\Users\\xxx\\AppData\\Local\\Temp\\AutoCAD_2020.1.2_Update_64bit.exe<\/a><br \/>\t\t\t<a href=\"file:\/\/\/C:\/Users\/ef\/AppData\/Local\/Temp\/%7B7D175E7C-7C82-484C-A9C3-0069A98F1DAF%7D\/.cr\/\n<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4473","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005728","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:11","import_hash":"4902a8f144896422b907c37ad1493c7b5cece495","vanilla_article_id":32531,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32531-autodesk-updates-blocked-by-an-application-control-not-deepguard-nor-dataguard","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4473"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}