{"id":4475,"date":"2026-06-08T17:52:10","date_gmt":"2026-06-08T14:52:10","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4475"},"modified":"2026-06-08T17:52:10","modified_gmt":"2026-06-08T14:52:10","slug":"can-the-elements-business-accounts-and-accesses-to-the-different-portals-be-combined","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/can-the-elements-business-accounts-and-accesses-to-the-different-portals-be-combined\/","title":{"rendered":"Can the Elements Business accounts and accesses to the different portals be combined?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>If currently the access rights for all the different Elements portals are spread around between several WithSecure Business Accounts with different usernames and email addresses, can these be combined \/ merged to a one single account that can be used to access all of these services:<\/p>\n<ul>\n<li>Elements Endpoint Protection portal<\/li>\n<li>Elements Endpoint Detection and Response portal<\/li>\n<li>Elements Vulnerability Management portal<\/li>\n<li>Elements Collaboration Protection<\/li>\n<li>Partner Portal (for WithSecure reseller partners only)<\/li>\n<li>Elements Exposure Management<\/li>\n<\/ul>\n<h3>Resolution:<\/h3>\n<p>All the access rights to the different portals can be on a single WithSecure Business Account. If a specific user account is missing access rights to a portal, you or one of your colleagues with user management rights can add the user to that portal. When adding a user \/ administrator with an email address for an existing WithSecure Business Account, it will simply add those user rights to that Business Account.\u00a0<\/p>\n<p>How to add user rights to <b>Elements Endpoint Protection<\/b> and <b>Elements Endpoint Detection and Response<\/b> portals:<\/p>\n<ol>\n<li>Log in to the Elements Security Center\u00a0portal: <a href=\"https:\/\/elements.withsecure.com\" target=\"_blank\" rel=\"noopener\">https:\/\/elements.withsecure.com<\/a><\/li>\n<li>Open the\u00a0<strong>Management\u00a0<\/strong>section from the menu on the left<\/li>\n<li>Go to the <strong>Organization settings<\/strong> &gt; <strong>Endpoint Protection<\/strong>\u00a0<b>Accounts <strong>page<\/strong><\/b><\/li>\n<li>Click on the\u00a0<b>three dots\u00a0<\/b>on the right side of the\u00a0<b>Accounts\u00a0<\/b>title<\/li>\n<li>Click\u00a0<b>Create new administrator<\/b><\/li>\n<li>Enter the email address of the existing WithSecure business account<\/li>\n<li>Click\u00a0<b>Submit\u00a0<\/b><\/li>\n<\/ol>\n<p>How to add user rights to the<b> Elements Vulnerability Management<\/b> portal:<\/p>\n<ol>\n<li>Login to the Elements Security Center\u00a0portal: <a href=\"https:\/\/elements.withsecure.com\" target=\"_blank\" rel=\"noopener\">https:\/\/elements.withsecure.com<\/a><\/li>\n<li>Open the Elements Vulnerability Management section from the menu on the left<\/li>\n<li>Go to the\u00a0<b>Users<\/b>\u00a0tab<\/li>\n<li>Click the circle with <b>three dots<\/b> (&#8230;)next to the title <b>Users<\/b><\/li>\n<li>Select\u00a0<b>Add user<\/b><\/li>\n<li>Enter the email address of the existing WithSecure business account<\/li>\n<\/ol>\n<p>How to add user rights to the <b>Elements Collaboration Protection<\/b> portal:<\/p>\n<ol>\n<li>Log in to the Elements Security Center\u00a0portal: <a href=\"https:\/\/elements.withsecure.com\" target=\"_blank\" rel=\"noopener\">https:\/\/elements.withsecure.com<\/a><\/li>\n<li>Click\u00a0<b>Management &#8211; Collaboration Protection\u00a0<\/b>from the menu on the left<\/li>\n<li>Go to the\u00a0<b>Users\u00a0<\/b>page<\/li>\n<li>Click\u00a0<b>Add user\u00a0<\/b><\/li>\n<li>Enter the email address of the existing WithSecure Business Account and follow the on screen instructions<\/li>\n<\/ol>\n<p>How to add user rights to the <b>Elements Exposure Management\u00a0<\/b>portal:\u00a0<\/p>\n<ol>\n<li>Log in to the Elements portal<\/li>\n<li>Open the <strong>Management <\/strong>section from the menu on the left<\/li>\n<li>Go to the <strong>Organization settings <\/strong>&gt; <strong>Security administrators <\/strong>page<\/li>\n<li>Click <strong>Add admin<\/strong><\/li>\n<li>Follow the on screen instructions to add Elements Exposure Management\u00a0rights<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Would it be possible to combine accounts so that those has rights to the PSB, RDR and Radar portals?\u00a0<br \/>\nHow to get an access\u00a0F-Secure Cloud Protection for 365 portal?<\/p>\n","protected":false},"template":"","support_article_product":[104],"class_list":["post-4475","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000014488","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:10","import_hash":"b7ee43f6a6857da2ea45b3fd4fb0d5d9b514d3ca","vanilla_article_id":31470,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/31470-can-the-elements-business-accounts-and-accesses-to-the-different-portals-be-combined","vanilla_kb_id":30,"vanilla_category_id":106,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4475"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}