{"id":4719,"date":"2026-10-01T17:03:42","date_gmt":"2026-10-01T14:03:42","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&#038;p=4719"},"modified":"2026-10-01T17:03:42","modified_gmt":"2026-10-01T14:03:42","slug":"will-changing-of-policy-manager-customer-number-and-registration-affect-communication-between-policy-manager-server-and-hosts","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/will-changing-of-policy-manager-customer-number-and-registration-affect-communication-between-policy-manager-server-and-hosts\/","title":{"rendered":"Will changing of Policy Manager customer number and registration affect communication between Policy Manager Server and hosts ?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Will changing of Policy Manager customer number and registration affect communication between Policy Manager Server and Client Security and Server Security hosts ?<\/p>\n<h3>Resolution:<\/h3>\n<p>If you specify a new customer number in the Policy Manager Console&#39;s <strong>Help<\/strong> &gt; <strong>Registration <\/strong>page, it will not affect the communication between the clients and the Policy Manager Server.\u00a0<\/p>\n<p>The registration only affects your ability to log in to the Policy Manager Console to manage the policies. If the new customer number is valid, you will be able to log in normally during then login.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Initially, my \u00a0Policy Manager Server was running in different customer number which is going to expire on 30 Sep 2023. I have to register it to different customer number. Will it impact the communication between \u00a0Policy Manager Server and f-secure client ? How to PKI certificate of previous server will be imported and exported to new server?<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-4719","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000004992","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-01 14:03:42","import_hash":"4ef0a15294a75cf609534cec689ad2dde81b2d28","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4719"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}