{"id":4722,"date":"2026-10-01T16:40:54","date_gmt":"2026-10-01T13:40:54","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&#038;p=4722"},"modified":"2026-10-01T16:40:54","modified_gmt":"2026-10-01T13:40:54","slug":"client-security-or-server-security-shows-central-management-status-not-available-error-in-the-local-user-interface","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/client-security-or-server-security-shows-central-management-status-not-available-error-in-the-local-user-interface\/","title":{"rendered":"Client Security or Server Security shows &#8220;Central Management Status not available&#8221; error in the local user interface"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Client Security or Server Security shows &quot;Central Management Status not available&quot; error in the local user interface<\/p>\n<h3>Resolution:<\/h3>\n<p>Make sure that the device is able to connect to the Policy Manager Server. You can open a browser and enter http:\/\/&lt;pm-server-address-here&gt;:80 and it should show you a message if the device is able to connect to the Policy Manager Server.\u00a0<\/p>\n<ul>\n<li>If there connection is successful, then that means that the issue is in the Client Security or Server Security installation itself. Try to restart the device and if that doesn&#39;t fix the issue, reinstall the client since it could be that it is connecting to the wrong Policy Manager Server address.\u00a0<\/li>\n<li>If the connection check was unsuccessful:\n<ul>\n<li>Make sure that firewall on either the client or policy manager server side is not blocking the connection<\/li>\n<li>Make sure that the Policy Manager Server service (wspms) is running on the server\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer is seeing the status on Server Security &#8220;Central Management Status not available&#8221;.<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-4722","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000004968","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-01 13:40:54","import_hash":"41aac4dc8c138a468d8f857775b7315e15037ea5","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/4722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=4722"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=4722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}