{"id":6539,"date":"2026-10-08T11:37:52","date_gmt":"2026-10-08T08:37:52","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&p=6539"},"modified":"2026-10-08T11:37:52","modified_gmt":"2026-10-08T08:37:52","slug":"how-long-does-exposure-management-data-stay-active-in-the-elements-portal-when-the-subscription-has-expired-or-terminated","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/how-long-does-exposure-management-data-stay-active-in-the-elements-portal-when-the-subscription-has-expired-or-terminated\/","title":{"rendered":"How long does Exposure Management data stay active in the Elements portal when the subscription has expired or terminated?"},"content":{"rendered":"

Issue:<\/h3>\n

When a customer's Elements Exposure Management subscription is terminated or has expired, is the customer's exposure \/ vulnerability related data (or part of it) immediately lost or will the data still be available if the licenses are renewed again later?<\/p>\n

Resolution:<\/h3>\n

There is a 4 month period (120 days) when you are able to re-activate the license\/company if needed, after that everything is deleted. A subscription key is automatically removed from the Elements Security Center portal after the subscription has been expired for 120 days. After a company account has no subscription keys, the account will be automatically removed from the Elements Security Center portal.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

When a customers Elements Vulnerability Management licenses are terminated or is expired, is the customers VUM related data (or part of it) immediately lost or will the data still be available if licenses are acquired again later?<\/p>\n","protected":false},"template":"","support_article_product":[108],"class_list":["post-6539","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005136","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-08 08:37:52","import_hash":"0e28b6cda06c7fb239d1486a5922713129d83d63","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/6539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=6539"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=6539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}