{"id":7938,"date":"2026-10-13T12:03:56","date_gmt":"2026-10-13T09:03:56","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&p=7938"},"modified":"2026-10-13T12:03:56","modified_gmt":"2026-10-13T09:03:56","slug":"is-it-possible-to-revert-a-profile-change-made-by-the-profile-assignment-rules-feature","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/is-it-possible-to-revert-a-profile-change-made-by-the-profile-assignment-rules-feature\/","title":{"rendered":"Is it possible to revert a profile change made by the profile assignment rules feature?"},"content":{"rendered":"

Issue:<\/h3>\n

We made a change to the Elements portal's Profile assignment rules <\/strong>and applied it to all existing devices accidentally.<\/p>\n

Is it possible to revert a profile change made by the profile assignment rules feature? How can we find out what was the original profile that was in use on the devices?\u00a0<\/p>\n

Resolution:<\/h3>\n

Unfortunately it is not possible to revert the changes made by Profile assignment rules if you have accidentally applied a profile changes to devices for which you didn't intend to. You would need to manually assign the correct profile to all the devices.\u00a0<\/p>\n

You can check which profile a device has had before the change by checking the device's history:<\/p>\n

    \n
  1. Log in to the Elements Security Center portal\u00a0<\/li>\n
  2. Navigate to the Environment > Devices <\/strong>page<\/li>\n
  3. Click on a device<\/li>\n
  4. Click Show history\u00a0<\/strong><\/li>\n
  5. Go to the Assigned profile <\/strong>page<\/li>\n
  6. Check the date of change and the value columns<\/li>\n<\/ol>\n

    Note:<\/strong> Device history shows changes from last 30 days (data collection started on 1 June 2023).\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

    Customer made a change to profile assignment rules and applied it to all existing devices accidentally.
    \nIs it possible to revert a change made to profile assignment rules?<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-7938","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005255","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-13 09:03:56","import_hash":"4d9c3867d48c888fc0eb10748ab9986b99b7f82a","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/7938","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=7938"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=7938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}