{"id":7988,"date":"2026-10-15T14:43:14","date_gmt":"2026-10-15T11:43:14","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&#038;p=7988"},"modified":"2026-10-15T14:43:14","modified_gmt":"2026-10-15T11:43:14","slug":"what-is-the-withsecure-policy-on-running-endpoint-protection-products-on-eol-microsoft-windows-operating-systems","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/what-is-the-withsecure-policy-on-running-endpoint-protection-products-on-eol-microsoft-windows-operating-systems\/","title":{"rendered":"What is the WithSecure policy on running endpoint protection products on EOL Microsoft Windows operating systems?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>We are using an end-of-life (EOL) Microsoft Windows Operating System (OS) on our endpoints for which Microsoft is ending or has ended extended support.\u00a0<\/p>\n<p>What impact does this have on my servers and workstations running an WithSecure endpoint client like:<\/p>\n<ul>\n<li>Elements Endpoint Protection (Elements Agent)<\/li>\n<li>Client Security<\/li>\n<li>Server Security\u00a0<\/li>\n<\/ul>\n<h3>Resolution:<\/h3>\n<p>If you continue using the WithSecure endpoint protection client product on the operating system that has reached end-of-life, WithSecure cannot guarantee proper operation of the product on this particular operating system platform, especially if resolving a particular problem would require support from the operating system vendor (Microsoft). Also, a future product update from WithSecure can remove support for the not-supported operating system.<\/p>\n<p>WithSecure supports only Microsoft Operating Systems which are still supported by Microsoft. For example, we do not support Windows 10 anymore.\u00a0<\/p>\n<p>You can see the currently supported OS versions from the user guide for each product in the System Requirements section. We therefore recommend our customers to upgrade to a supported version of the operating system as soon as possible.<\/p>\n<p><u><b>Additional information<\/b><\/u><\/p>\n<p>WithSecure User Guides:<\/p>\n<ul>\n<li><a href=\"https:\/\/support.withsecure.com\/userguides\/\" target=\"_blank\">WithSecure User Guides<\/a><\/li>\n<\/ul>\n<p>Microsoft Product Lifecycle search page:<\/p>\n<ul>\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/lifecycle\/search\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.microsoft.com\/en-us\/lifecycle\/search<\/a><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>F-Secure end-point protection clients and the Microsoft operating system life cycle policy<\/p>\n","protected":false},"template":"","support_article_product":[104],"class_list":["post-7988","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005528","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-15 11:43:14","import_hash":"217bd34e3a331bd107db547c67af3f891e70163c","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/7988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=7988"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=7988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}