{"id":8076,"date":"2026-10-18T15:56:09","date_gmt":"2026-10-18T12:56:09","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&#038;p=8076"},"modified":"2026-10-18T15:56:09","modified_gmt":"2026-10-18T12:56:09","slug":"what-are-the-severity-levels-for-each-policy-manager-alerts","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/what-are-the-severity-levels-for-each-policy-manager-alerts\/","title":{"rendered":"What are the severity levels for each Policy Manager alerts?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>What are the severity levels for each alerts which are sent to the Policy Manager Console by Client Security or Server Security? Are they listed somewhere? The Export alerts descriptions CSV file doesn&#39;t include this information.\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>INFO:<\/p>\n<ul>\n<li>\noffload_scanning_agent.connection.established<\/li>\n<li>\nfsav_for_exchange.restored.restore<\/li>\n<li>\nconnection_control.page.block<\/li>\n<li>\nconnection_control.connection.block<\/li>\n<\/ul>\n<p>WARNING:<\/p>\n<ul>\n<li>\nnetwork_interceptor.dns.block&quot;<\/li>\n<li>\nnetwork_interceptor.ip.block&quot; \/\/ Deep Guard<\/li>\n<li>\nfirewall.fs_rule_triggered.block&quot;<\/li>\n<li>\nfirewall.fs_rule_application.failed&quot;<\/li>\n<li>\non_access_scanner.error&quot;<\/li>\n<li>\non_access_scanner.update.failed&quot;<\/li>\n<li>\nsoftware_updater.reboot.required&quot;<\/li>\n<li>\napplication_control.settings.error<\/li>\n<li>\nintegrity_protection.process_modifying_file&quot;<\/li>\n<li>\nintegrity_protection.file_modified&quot;<\/li>\n<li>\nfsav_for_exchange.scanning.error&quot;<\/li>\n<li>\nfsav_for_exchange.restoring_error.nothing&quot;<\/li>\n<li>\nfsav_for_sharepoint.scanning.error&quot;<\/li>\n<li>\nonline_safety.suspicious_page.block&quot;<\/li>\n<li>\nonline_safety.category_page.block&quot;<\/li>\n<li>\non_demand_scanner.error&quot;<\/li>\n<\/ul>\n<p>FATAL ERROR:\u00a0<\/p>\n<ul>\n<li>\npmp.tls_cert_untrusted.nothing<\/li>\n<\/ul>\n<p>SECURITY ALERT:<\/p>\n<ul>\n<li>\nweb_traffic_scanning.url.block<\/li>\n<li>\nweb_traffic_scanning.content_type.block<\/li>\n<li>\ndeep_guard.malware.block<\/li>\n<li>\ndeep_guard.admin.block<\/li>\n<li>\ndeep_guard.user.block<\/li>\n<li>\ndeep_guard.modifying_settings.block<\/li>\n<li>\ndeep_guard.modifying_another_process.block<\/li>\n<li>\ndeep_guard.modifying_file_or_folder.block<\/li>\n<li>\ndeep_guard.suspicious_behaviour.block<\/li>\n<li>\ndeep_guard.riskware.block<\/li>\n<li>\ndeep_guard.rare.block<\/li>\n<li>\ndeep_guard.network_access.block<\/li>\n<li>\ndeep_guard.exploit.block<\/li>\n<li>\ndeep_guard.unwanted_application.block<\/li>\n<li>\ndeep_guard.ransomware.block<\/li>\n<li>\non_access_scanner.file_infection.nothing<\/li>\n<li>\non_access_scanner.file_infection.block<\/li>\n<li>\non_access_scanner.file_infection.disinfect<\/li>\n<li>\non_access_scanner.file_infection.rename<\/li>\n<li>\non_access_scanner.file_infection.delete<\/li>\n<li>\non_access_scanner.file_infection.quarantine<\/li>\n<li>\non_access_scanner.system_infection.nothing<\/li>\n<li>\non_access_scanner.system_infection.block<\/li>\n<li>\non_access_scanner.system_infection.disinfect<\/li>\n<li>\non_access_scanner.system_infection.rename<\/li>\n<li>\non_access_scanner.system_infection.delete<\/li>\n<li>\non_access_scanner.system_infection.quarantine<\/li>\n<li>\non_access_scanner.spyware.nothing<\/li>\n<li>\non_access_scanner.spyware.block<\/li>\n<li>\non_access_scanner.spyware.disinfect<\/li>\n<li>\non_access_scanner.spyware.rename<\/li>\n<li>\non_access_scanner.spyware.delete<\/li>\n<li>\non_access_scanner.spyware.quarantine<\/li>\n<li>\nVIRUS_DEFINITIONS_OLD_ALERT_NAME<\/li>\n<li>\nPMP_VIRUS_DEFINITIONS_OLD_ALERT_NAME<\/li>\n<li>\non_access_scanner.reboot.required<\/li>\n<li>\non_access_scanner.protection.malfunction<\/li>\n<li>\non_disinfect.file_infection.disinfect<\/li>\n<li>\non_disinfect.file_infection.rename<\/li>\n<li>\non_disinfect.file_infection.delete<\/li>\n<li>\non_disinfect.file_infection.quarantine<\/li>\n<li>\non_disinfect.system_infection.disinfect<\/li>\n<li>\non_disinfect.system_infection.rename<\/li>\n<li>\non_disinfect.system_infection.delete<\/li>\n<li>\non_disinfect.system_infection.quarantine<\/li>\n<li>\non_disinfect.spyware.disinfect<\/li>\n<li>\non_disinfect.spyware.rename<\/li>\n<li>\non_disinfect.spyware.delete<\/li>\n<li>\non_disinfect.spyware.quarantine<\/li>\n<li>\nPMP_SWUP_DB_OLD_ALERT_NAME<\/li>\n<li>\nPMP_SWUP_DB_MISSING_ALERT_NAME<\/li>\n<li>\napplication_control.application_start.block<\/li>\n<li>\napplication_control.application_start.report<\/li>\n<li>\napplication_control.module_load.block<\/li>\n<li>\napplication_control.module_load.report<\/li>\n<li>\napplication_control.installation_start.block<\/li>\n<li>\napplication_control.installation_start.report<\/li>\n<li>\napplication_control.file_access.block<\/li>\n<li>\napplication_control.file_access.report<\/li>\n<li>\naccess_control.file.block<\/li>\n<li>\naccess_control.file.reported<\/li>\n<li>\noffload_scanning_agent.connection.error<\/li>\n<li>\noffload_scanning_agent.scanning.aborted<\/li>\n<li>\ndevice_control.device.blocked<\/li>\n<li>\ndevice_control.modification.blocked<\/li>\n<li>\ndevice_control.execution.blocked<\/li>\n<li>\nfsav_for_exchange.attachment.nothing<\/li>\n<li>\nfsav_for_exchange.attachment.delete<\/li>\n<li>\nfsav_for_exchange.attachment.stop_message<\/li>\n<li>\nfsav_for_exchange.grayware.nothing<\/li>\n<li>\nfsav_for_exchange.grayware.disinfect<\/li>\n<li>\nfsav_for_exchange.grayware.delete<\/li>\n<li>\nfsav_for_exchange.grayware.stop_message<\/li>\n<li>\nfsav_for_exchange.suspicious_content.nothing<\/li>\n<li>\nfsav_for_exchange.suspicious_content.delete<\/li>\n<li>\nfsav_for_exchange.suspicious_content.stop_message<\/li>\n<li>\nfsav_for_exchange.virus.nothing<\/li>\n<li>\nfsav_for_exchange.virus.disinfect<\/li>\n<li>\nfsav_for_exchange.virus.delete<\/li>\n<li>\nfsav_for_exchange.virus.stop_message<\/li>\n<li>\nfsav_for_exchange.manual.incorrect_admin_credentials<\/li>\n<li>\nfsav_for_exchange.quarantine.failed<\/li>\n<li>\nfsav_for_exchange.quarantine_storage.size.exceeded<\/li>\n<li>\nfsav_for_exchange.quarantine_storage.items.exceeded<\/li>\n<li>\nfsav_for_exchange.unsafe_urls.nothing<\/li>\n<li>\nfsav_for_exchange.unsafe_urls.stop_message<\/li>\n<li>\nfsav_for_sharepoint.suspicious_content.nothing<\/li>\n<li>\nfsav_for_sharepoint.suspicious_content.block<\/li>\n<li>\nfsav_for_sharepoint.virus.block<\/li>\n<li>\nfsav_for_sharepoint.grayware.nothing<\/li>\n<li>\nfsav_for_sharepoint.grayware.block<\/li>\n<li>\namsi.infection.block<\/li>\n<li>\namsi.spyware.block<\/li>\n<li>\nonline_safety.harmful_page.block<\/li>\n<li>\nonline_safety.illegal_page.block<\/li>\n<li>\nonline_safety.denied_page.block<\/li>\n<li>\nonline_safety.unrated_page.block<\/li>\n<li>\nproduct.url.excluded<\/li>\n<li>\nproduct.path.excluded<\/li>\n<li>\ntamper_protection.process.block<\/li>\n<li>\ntamper_protection.file.block<\/li>\n<li>\ntamper_protection.registry.block<\/li>\n<li>\ntamper_protection.service.block<\/li>\n<li>\ntamper_protection.uninstall.block<\/li>\n<li>\non_demand_scanner.file_infection.nothing<\/li>\n<li>\non_demand_scanner.file_infection.rename<\/li>\n<li>\non_demand_scanner.file_infection.delete<\/li>\n<li>\non_demand_scanner.spyware.nothing<\/li>\n<li>\non_demand_scanner.spyware.rename<\/li>\n<li>\non_demand_scanner.spyware.delete<\/li>\n<li>\nconnection_control.remote_access.block<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>What are the severity levels for each Policy Manager alerts? Are they listed somewhere? The Export alerts descriptions CSV file doesn&#8217;t include this information.\u00a0<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-8076","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000006296","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-18 12:56:09","import_hash":"a13d894ac586ef903901b2a6195672937745eb55","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/8076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=8076"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=8076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}