{"id":8088,"date":"2026-10-18T17:28:26","date_gmt":"2026-10-18T14:28:26","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&p=8088"},"modified":"2026-10-18T17:28:26","modified_gmt":"2026-10-18T14:28:26","slug":"when-elements-agent-is-uninstalled-is-the-device-removed-automatically-from-the-elements-endpoint-protection-portal","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/when-elements-agent-is-uninstalled-is-the-device-removed-automatically-from-the-elements-endpoint-protection-portal\/","title":{"rendered":"When Elements Agent is uninstalled, is the device removed automatically from the Elements Endpoint Protection Portal?"},"content":{"rendered":"

Issue:<\/h3>\n

When Elements Agent is uninstalled either locally or with an uninstall operation sent from the portal, is the device removed automatically from the Elements Security Center portal's Environment > Devices <\/strong>list?<\/p>\n

Resolution:<\/h3>\n

Yes, the device is removed automatically from the Elements Security Center Portal's Devices\u00a0<\/b>list if the Elements Agent is uninstalled either locally or via an uninstall operation and the device has an internet connection and can connect to the Elements Security Center portal.\u00a0<\/p>\n

If there is no internet connectivity on the device, to remove the device from the Elements Security Center Portal, proceed as follows:<\/p>\n

    \n
  1. Log in to the Elements Security Center Portal<\/li>\n
  2. Go to the Environment ><\/strong>\u00a0Devices<\/b> from page<\/li>\n
  3. Select the device you want to remove from the portal by checking the box placed next to it<\/li>\n
  4. Select Remove device<\/b> from the menu at the bottom\u00a0<\/li>\n<\/ol>\n

    When a device is removed from the Elements portal, the license will be released. <\/p>\n","protected":false},"excerpt":{"rendered":"

    When Elements Agent is uninstalled either locally or with an uninstall operation sent from the portal, is the device removed automatically from the Elements Security Center portal’s Environment > Devices list?<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-8088","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000006333","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-18 14:28:26","import_hash":"9508b49c0cfc7e3da3dc1ef1b2b394347f54bb4d","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/8088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=8088"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=8088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}