{"id":9212,"date":"2026-10-26T13:47:38","date_gmt":"2026-10-26T11:47:38","guid":{"rendered":"https:\/\/support.withsecure.com\/support-articles\/how-to-acknowledge-the-detections-on-the-security-events-page-in-the-elements-security-center-portal\/"},"modified":"2026-10-26T13:47:38","modified_gmt":"2026-10-26T11:47:38","slug":"how-to-acknowledge-the-detections-on-the-security-events-page-in-the-elements-security-center-portal","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/en\/support-articles\/how-to-acknowledge-the-detections-on-the-security-events-page-in-the-elements-security-center-portal\/","title":{"rendered":"How to acknowledge the detections on the Security Events page in the Elements Security Center portal?"},"content":{"rendered":"

Issue:<\/h3>\n

How to acknowledge the detections on the Security Events page in the Elements Security Center portal? Can multiple \/ several detections be acknowledged simultaneously (at the same time)?\u00a0<\/p>\n

Resolution:<\/h3>\n

To acknowledge detections on the Security Events page in the Elements Endpoint Protection portal, follow these steps:<\/p>\n

    \n
  1. Log in to the Elements Security Center portal\u00a0<\/li>\n
  2. Go to the Events > <\/strong>Security Events\u00a0<\/b>page from the menu on the left<\/li>\n
  3. For a detection, click on the\u00a0Action Menu<\/b> (three dots) >\u00a0<\/b>Acknowledge<\/b><\/li>\n<\/ol>\n

    This will change the status shown on the\u00a0Acknowledged\u00a0<\/b>column to show the date and time when the detection was acknowledged and by whom it was performed (administrator username is shown).<\/p>\n

    Currently it is not possible to acknowledge multiple detections simultaneously.\u00a0<\/p>\n

    Note: <\/b>The status of the\u00a0Acknowledged\u00a0<\/b>column is only changed if a user clicks\u00a0Action Menu\u00a0<\/b>>\u00a0Acknowledge<\/b>. If any other feature is used from the action menu, such as\u00a0Delete from quarantine<\/b>,\u00a0Restore to the original location\u00a0<\/b>or\u00a0Report a possible false positive detection<\/b>, the status will not be affected.\u00a0<\/p>\n

    \u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

    How to acknowledge the detections on the Security Events page in the Elements Endpoint Protection portal?<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-9212","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000010998","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-26 11:47:38","import_hash":"369a3f79c719a5c6d38fbb13acdcdf03679a6ac6","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article\/9212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/media?parent=9212"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/en\/wp-json\/wp\/v2\/support_article_product?post=9212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}