{"id":4218,"date":"2026-06-08T18:00:10","date_gmt":"2026-06-08T15:00:10","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4218"},"modified":"2026-06-08T18:00:10","modified_gmt":"2026-06-08T15:00:10","slug":"how-to-set-the-policy-manager-server-to-accept-remote-policy-manager-console-connections","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fi\/support-articles\/how-to-set-the-policy-manager-server-to-accept-remote-policy-manager-console-connections\/","title":{"rendered":"How to set the Policy Manager Server to accept remote Policy Manager Console connections"},"content":{"rendered":"<h3>Issue:<\/h3>\n<ul>\n<li>Policy Manager Server is rejecting Policy Manager Console connections from a remote host.\u00a0<\/li>\n<li>When trying to connect to\u00a0Policy Manager Server running on Linux using a Windows machine, the following error is displayed: &quot;Cannot connect to server 172.16.0.6:8080. Check that the host name and port number are correct. Port number 8080 is used by default&quot;.<\/li>\n<li>When checking netstat output on a Windows server running the\u00a0Policy Manager\u00a0Server, the administration module (default port 8080) is listening on Local address 127.0.0.1<\/li>\n<\/ul>\n<h3>Resolution:<\/h3>\n<p>By default WithSecure Policy Manager Server is set up to only accept connections from localhost. Follow the steps below to allow remote connections\u00a0and then test the connectivity from the remote Policy Manager Console.<\/p>\n<p><b>If Policy Manager Server is installed on a Windows OS:<\/b><\/p>\n<ol>\n<li>Stop the <span style=\"font-family: Courier New,Courier,monospace;\">Policy Manager Server <\/span>service, use command prompt command:\n<ul>\n<li><span style=\"font-family: Courier New,Courier,monospace;\">Policy Manager 15: net stop fsms<\/span><\/li>\n<li><span style=\"font-family: Courier New,Courier,monospace;\">Policy Manager 16: net stop wspms<\/span><\/li>\n<\/ul>\n<\/li>\n<li>Open the Windows registry editor (regedit)\n<ul>\n<li><span style=\"font-family: Courier New,Courier,monospace;\">Policy Manager 15: HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Data Fellows\\F-Secure\\Management Server 5\u00a0<\/span><\/li>\n<li><span style=\"font-family: Courier New,Courier,monospace;\">Policy Manager\u00a016:\u00a0HKEY_LOCAL_MACHINE\\SOFTWARE\\WithSecure\\Policy Manager\\Policy Manager Server<\/span><\/li>\n<\/ul>\n<\/li>\n<li>Edit the value of [REG_DWORD] RestrictLocalhost to <b>0<\/b><\/li>\n<li>Start the F-Secure Policy Manager Server service:\n<ul>\n<li><span style=\"font-family: Courier New,Courier,monospace;\">Policy Manager 15: net start fsms<\/span><\/li>\n<li><span style=\"font-family: Courier New,Courier,monospace;\">Policy Manager 16: net start wspms<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><b>If Policy Manager Server is installed on a Linux OS:\u00a0<\/b><\/p>\n<ol>\n<li>Stop the Policy Manager Server daemon (\/etc\/init.d\/fspms stop)<\/li>\n<li>Open the file \/etc\/opt\/f-secure\/fspms\/fspms.conf<\/li>\n<li>Check the line adminExtensionLocalhostRestricted value and make sure the value is set to <b>false<\/b><\/li>\n<li>Save the file and restart the Policy Manager Server daemon (\/etc\/init.d\/fspms restart)<\/li>\n<\/ol>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 <strong>Note: <\/strong>Alternatively, you could also run the following command to change the configuration to accept the remote Policy Manager Console connections.<\/p>\n<p><em>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\/opt\/f-secure\/fspms\/bin\/fspms-config<\/em><\/p>\n<p>Once Policy Manager Server service has restarted, try to login from the remote Policy Manager Console.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer&#8217;s Policy Manager Server is not accepting Policy Manager Console connection from other computer.<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-4218","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000012058","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:00:10","import_hash":"03e88796c448ce05448d92e6072d89397c4e775a","vanilla_article_id":32378,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32378-how-to-set-the-policy-manager-server-to-accept-remote-policy-manager-console-connections","vanilla_kb_id":30,"vanilla_category_id":103,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article\/4218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/media?parent=4218"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article_product?post=4218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}