{"id":4308,"date":"2026-06-08T17:57:10","date_gmt":"2026-06-08T14:57:10","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&p=4308"},"modified":"2026-06-08T17:57:10","modified_gmt":"2026-06-08T14:57:10","slug":"how-to-exclude-url-from-url-protection-in-cloud-protection-for-salesforce","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fi\/support-articles\/how-to-exclude-url-from-url-protection-in-cloud-protection-for-salesforce\/","title":{"rendered":"How to exclude URL from URL Protection in Cloud Protection for Salesforce"},"content":{"rendered":"

Issue:<\/h3>\n

When URL Protection is enabled, links in email sent internally and externally has its URL syntax replaced which may break certain links.\u00a0<\/p>\n

How to allow those URLs without disabling URL Protection in Cloud Protection for Salesforce?<\/p>\n

Resolution:<\/h3>\n

Follow these steps to exclude a URL:<\/p>\n

    \n
  1. Login to Cloud Protection and go to Administration <\/b><\/li>\n
  2. Under URL Protection Settings<\/b>, scroll down until the section\u00a0Exclusion<\/b><\/li>\n
  3. Enable Exclude trusted domains,hosts and URLS<\/b> (if it is disabled) and click on Open the list of trusted domains, hosts, and URLs…<\/b><\/li>\n
  4. Add the URL you wish to be excluded to the list (make sure it is ticked)<\/li>\n
  5. Click Save<\/b><\/li>\n<\/ol>\n

    Note: Please be sure to copy paste the URL link from original source. Do not use the redirected URL from Click Time Protection as the URL symbol \/ is different\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

    When URL Protection is enabled, links in email sent internally and externally has its URL syntax replaced which may break certain links.\u00a0<\/p>\n

    How to allow those URLs without disabling URL Protection?<\/p>\n","protected":false},"template":"","support_article_product":[107],"class_list":["post-4308","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000013886","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:57:10","import_hash":"140699c30eaeea96fab7d4eeef906b247f29a886","vanilla_article_id":29760,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/29760-how-to-exclude-url-from-url-protection-in-cloud-protection-for-salesforce","vanilla_kb_id":30,"vanilla_category_id":125,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article\/4308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/media?parent=4308"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article_product?post=4308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}