{"id":4403,"date":"2026-06-08T17:52:57","date_gmt":"2026-06-08T14:52:57","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&p=4403"},"modified":"2026-06-08T17:52:57","modified_gmt":"2026-06-08T14:52:57","slug":"elements-endpoint-detection-and-response-edr-execution-start-and-detection-date-time-mismatch","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fi\/support-articles\/elements-endpoint-detection-and-response-edr-execution-start-and-detection-date-time-mismatch\/","title":{"rendered":"Elements Endpoint Detection and Response (EDR) execution start and detection date \/ time mismatch"},"content":{"rendered":"

Issue:<\/h3>\n

There is a date \/ time mismatch between the Elements Endpoint Detection and Response (EDR) execution start and the detection. How is that possible?<\/p>\n

Resolution:<\/h3>\n

The host needs to be turned ON and have an active internet connection for the host to upload the detection information to the EDR portal. If the host goes to sleep mode or loses internet connection, it is expected behavior for the execution start and the detection time \/ date to differ.<\/p>\n","protected":false},"excerpt":{"rendered":"

I noticed there is a date\/time mismatch for\u00a0Rapid Detection & Response (RDR) SaaS detection execution and detection, how is that possible?<\/p>\n","protected":false},"template":"","support_article_product":[100],"class_list":["post-4403","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005725","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:57","import_hash":"a39d76651544d97ecbdc8c41d26079c910ba6411","vanilla_article_id":29763,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/29763-elements-endpoint-detection-and-response-edr-execution-start-and-detection-date-time-mismatch","vanilla_kb_id":30,"vanilla_category_id":105,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article\/4403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/media?parent=4403"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article_product?post=4403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}