{"id":4433,"date":"2026-06-08T17:52:32","date_gmt":"2026-06-08T14:52:32","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4433"},"modified":"2026-06-08T17:52:32","modified_gmt":"2026-06-08T14:52:32","slug":"elements-computer-protection-for-mac-installation-fails-due-to-product-not-being-compatible-with-mcafee-menulet","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fi\/support-articles\/elements-computer-protection-for-mac-installation-fails-due-to-product-not-being-compatible-with-mcafee-menulet\/","title":{"rendered":"Elements Computer Protection for Mac installation fails due to product not being compatible with McAfee Menulet"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Installation of F-Secure Elements Computer Protection for Mac fails with error message: &quot;product is not compatible with com.mcafee.menulet.&quot;<br \/>\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>It is\u00a0advised to\u00a0disable password and tamper protection for McAfee Business End Point Products to allow F-Secure Sidegrade feature to work. Steps on how\u00a0to uninstall McAfee can be found from the page:\u00a0<a href=\"https:\/\/community.mcafee.com\/t5\/Mac-and-Linux-Products\/How-to-uninstall-McAfee-Endpoint-Security-for-Mac\/td-p\/511441\" target=\"_blank\" rel=\"noopener\">https:\/\/community.mcafee.com\/t5\/Mac-and-Linux-Products\/How-to-uninstall-McAfee-Endpoint-Security-for-Mac\/td-p\/511441<\/a><\/p>\n<p>If uninstallation is still unsuccessful, you\u00a0may need to seek uninstallation assistance from McAfee.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Installation of F-Secure PSB Computer Protection for Mac fails with error message: &#8221;product is not compatible with com.mcafee.menulet.&#8221;<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4433","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005713","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:32","import_hash":"a6da2c794b452ecf6c5d7f70dc13c82f435636ac","vanilla_article_id":32513,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32513-elements-computer-protection-for-mac-installation-fails-due-to-product-not-being-compatible-with-mcafee-menulet","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article\/4433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/media?parent=4433"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article_product?post=4433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}