{"id":4499,"date":"2025-10-22T11:50:17","date_gmt":"2025-10-22T08:50:17","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&p=4499"},"modified":"2025-10-22T11:50:17","modified_gmt":"2025-10-22T08:50:17","slug":"unable-to-assign-permission-set-withsecure-clould-protection-to-users-the-user-license-doesnt-allow-visualforce-page-access","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fi\/support-articles\/unable-to-assign-permission-set-withsecure-clould-protection-to-users-the-user-license-doesnt-allow-visualforce-page-access\/","title":{"rendered":"Unable to assign permission set WithSecure Clould Protection to users. The user license doesn’t allow VisualForce Page Access"},"content":{"rendered":"

Issue:<\/h3>\n

After the deployment of Cloud Protection for Salesforce 2.0\u00a0tried to import leads into Pardot with the help of an integration user they get the following error message: "Custom Validation Exception: WithSecure Cloud Protection: Your message cannot be processed because you do not seem to have the Cloud Protection User permission set assigned.
Please contact your administrator for help.
\u00a0<\/p>\n

Resolution:<\/h3>\n

If the installed version of the app is 2.5 or above, assign \u201cWithSecure Cloud Protection Integration User\u201c permission set to the integration user.\u00a0<\/p>\n

If the installed version of the app is 2.4.1 or below\u00a0<\/p>\n

    \n
  1. \n

    Clone the WithSecure Cloud Protection Admin permission set and remove the access for Visualforce page at the cloned permission set\u00a0<\/p>\n<\/li>\n<\/ol>\n

      \n
    1. \n

      Assign the cloned permission set and \u201cWithSecure Cloud Protection Connected App\u201d to the integration user\u00a0<\/p>\n<\/li>\n<\/ol>\n

      Alternatively<\/strong>, you may consider changing the user type to Standard User.\u00a0
      \u00a0
      As for the need to update the permission set for each release : This is not something frequently required. Connected App permission set will need the access of certain apex API services. But they are introduced very rarely (Ex: ATA).<\/p>\n","protected":false},"excerpt":{"rendered":"

      After the deployment of Cloud Protection for Salesforce 2.0\u00a0tried to import leads into Pardot with the help of an integration user they get the following error message: ”Custom Validation Exception: WithSecure Cloud Protection: Your message cannot be processed because you do not seem to have the Cloud Protection User permission set assigned.
      \nPlease contact your administrator for help.
      \n\u00a0<\/p>\n","protected":false},"template":"","support_article_product":[107],"class_list":["post-4499","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000011563","source_version":1,"source_system":"salesforce","source_date_updated":"2025-10-22 08:50:17","import_hash":"2df0986c82402d68c83629543792aad568edb750","vanilla_article_id":31337,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/31337-unable-to-assign-permission-set-withsecure-clould-protection-to-users-the-user-license-doesnt-allow-visualforce-page-access","vanilla_kb_id":30,"vanilla_category_id":125,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article\/4499","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/media?parent=4499"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article_product?post=4499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}