{"id":8956,"date":"2026-10-20T11:36:20","date_gmt":"2026-10-20T08:36:20","guid":{"rendered":"https:\/\/support.withsecure.com\/support-articles\/how-to-allow-a-website-if-elements-web-content-control-has-blocked-it-due-to-restricted-category\/"},"modified":"2026-10-20T11:36:20","modified_gmt":"2026-10-20T08:36:20","slug":"how-to-allow-a-website-if-elements-web-content-control-has-blocked-it-due-to-restricted-category","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fi\/support-articles\/how-to-allow-a-website-if-elements-web-content-control-has-blocked-it-due-to-restricted-category\/","title":{"rendered":"How to allow a website if Elements Web Content Control has blocked it due to restricted category?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>A user is unable to access a website (URL address) because the category of the website they are trying to access is blocked by Elements Endpoint Protection Web Content Control feature.\u00a0<\/p>\n<p>How to create an exclusion rule for Web Content Control or allow a website?<\/p>\n<p>User is shown locally in the brower:<\/p>\n<ul>\n<li>Website blocked<\/li>\n<li>WithSecure Elements Agent has blocked this content because it is restricted in category: &lt;category-here&gt;<\/li>\n<\/ul>\n<p>Elements Security Center portal&#39;s <strong>Events &gt; Security <\/strong>events shows the following alert event:<\/p>\n<ul>\n<li>Web content control blocked webpage due to category &quot;&lt;category-here&gt;&quot; being disallowed<\/li>\n<\/ul>\n<h3>Resolution:<\/h3>\n<p>If a website is blocked by a Web Content Control category and your users need to be able to access it, you can add the website to the <strong>Allowed sites <\/strong>list in the Elements profile:<\/p>\n<ol>\n<li>Log in to the Elements Security Center portal<\/li>\n<li>Navigate to the <strong>Security configurations &gt; profiles <\/strong>page<\/li>\n<li>Open the profile that is in use on the affected devices<\/li>\n<li>Go to the <strong>Browsing protection <\/strong>settings page<\/li>\n<li>In the <strong>Web site exceptions,<\/strong> toggle <strong>Enable web site exceptions<\/strong><\/li>\n<li>Click <strong>Add sites <\/strong>under <strong>Allowed sites<\/strong><\/li>\n<li>Enter the URL address of the website that is shown in the block alert or security event<\/li>\n<li>Click <strong>Save profile<\/strong><\/li>\n<\/ol>\n<p>Alternatively if you do not want to block a certain website category, you can edit the Web content control settings:<\/p>\n<ol>\n<li>Log in to the Elements Security Center portal<\/li>\n<li>Navigate to the <strong>Security configurations &gt; profiles <\/strong>page<\/li>\n<li>Open the profile that is in use on the affected devices<\/li>\n<li>Go to the <strong>Browsing protection <\/strong>settings page<\/li>\n<li>Scroll down to the <strong>Web content control <\/strong>section<\/li>\n<li>Disable the blocking for a category from the <strong>Block<\/strong> column<\/li>\n<li>Click <strong>Save profile<\/strong><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>A user is unable to access a website (URL address) because the category of the website they are trying to access is blocked by Elements Endpoint Protection Web Content Control feature.\u00a0<\/p>\n<p>How to create an exclusion rule for Web Content Control or allow a website?<\/p>\n<p>User is shown locally in the brower:<\/p>\n<p>Website blocked<br \/>\nWithSecure Elements Agent has blocked this content because it is restricted in category: <category-here><\/p>\n<p>Elements Security Center portal&#8217;s Events > Security events shows th<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-8956","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000007112","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-20 08:00:04","import_hash":"21e562e747755fc7ab55ce6b43e9bb3f5b9cd8de","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article\/8956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/media?parent=8956"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article_product?post=8956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}