{"id":9141,"date":"2026-10-25T02:26:31","date_gmt":"2026-10-24T23:26:31","guid":{"rendered":"https:\/\/support.withsecure.com\/support-articles\/fspms-service-cannot-stop-with-error-fsaus-is-not-running-in-policy-manager-for-linux\/"},"modified":"2026-10-25T02:26:31","modified_gmt":"2026-10-24T23:26:31","slug":"fspms-service-cannot-stop-with-error-fsaus-is-not-running-in-policy-manager-for-linux","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fi\/support-articles\/fspms-service-cannot-stop-with-error-fsaus-is-not-running-in-policy-manager-for-linux\/","title":{"rendered":"fspms service cannot stop with error &#8221;fsaus is not running&#8221; in Policy Manager for Linux"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>fspms service cannot stop with error &quot;fsaus is not running&quot; in Policy Manager for Linux.<\/p>\n<p>F-Secure Policy Manager Server is malfunctioning:<br \/>jetty is running&#8230;<br \/>fsaus is not running<br \/>===<br \/>There&#39;s error log in\u00a0launcher-error.log.<br \/>===<br \/>Could not stop server, ensure that valid IPC.KEY and IPC.PORT are specified<br \/>===<br \/>How can I solve this error?<\/p>\n<p>\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>This error may happen when fspms is stopped as soon as after fspms is started.<br \/>Since there&#39;s process limitation in fspms, it&#39;s recommended to stop fspms 5 to 10 minutes after fspms is started.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>fspms service cannot stop with error &#8221;fsaus is not running&#8221; in Policy Manager for Linux.<\/p>\n<p>F-Secure Policy Manager Server is malfunctioning:<br \/>\njetty is running&#8230;<br \/>\nfsaus is not running<br \/>\n===<br \/>\nThere&#8217;s error log in\u00a0launcher-error.log.<br \/>\n===<br \/>\nCould not stop server, ensure that valid IPC.KEY and IPC.PORT are specified<br \/>\n===<br \/>\nHow can I solve this error?<\/p>\n<p>\u00a0<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-9141","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000010549","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-24 23:26:31","import_hash":"25e989af063f3dc061ab8320cdb4baa2e151c630","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article\/9141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/media?parent=9141"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fi\/wp-json\/wp\/v2\/support_article_product?post=9141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}