{"id":3992,"date":"2026-06-08T18:05:56","date_gmt":"2026-06-08T15:05:56","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=3992"},"modified":"2026-06-08T18:05:56","modified_gmt":"2026-06-08T15:05:56","slug":"updating-malware-definitions-on-an-isolated-client-using-fsaua-update_32-exe-fails-with-message-errorupdate-archive-file-is-broken","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/updating-malware-definitions-on-an-isolated-client-using-fsaua-update_32-exe-fails-with-message-errorupdate-archive-file-is-broken\/","title":{"rendered":"Updating malware definitions on an isolated client using\u00a0fsaua-update_32.exe fails with message ERROR:Update archive file is broken"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Offline computers in an isolated environment running Business Suite Client Security 16.01 and Server Security 16.01 are not able to be updated because when applying the zip-file using\u00a0fsaua-update_32.exe, the following error message is displayed: &quot;ERROR: Update archive file is broken&quot;\u00a0<\/p>\n<p>\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>This is a known issue in the 16.01 version of Business Suite Client Security and Server Security. The issue will be fixed in client version 16.02. You can follow the Business Suite change log to know when 16.02 has been released:\u00a0<a href=\"https:\/\/community.withsecure.com\/discussion\/125299\/business-suite-client-security-and-server-security-changelog#latest\" target=\"_blank\" rel=\"noopener\">Business Suite Client Security and Server Security 16.x Changelog \u2014 WithSecure Community<\/a><\/p>\n<p>\u00a0<\/p>\n<p>As a workaround, you can copy the fsaua-update_32.exe file from version 16.00 and use it with the 16.01 version of Client Security or Server Security. The fsaua-update_32.exe file can be downloaded from <a href=\"https:\/\/download.withsecure.com\/corpro\/cs\/cs16.01\/fsaua-update_32.zip\" target=\"_blank\" rel=\"noopener\">https:\/\/download.withsecure.com\/corpro\/cs\/cs16.01\/fsaua-update_32.zip<\/a><\/p>\n<p>\u00a0<\/p>\n<p>Simply copy the file from version 16.00 and drop it in the same folder and overwrite the fsaua-update_32.exe file that came with version 16.01.\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Isolated computers running Business Suite clients are not able to be updated. While applying the zip-file using\u00a0fsaua-update_32.exe, the message ERROR:Update archive file is broken<br \/>\nThe exact same update archive files works fine under client versions 16.00.<br \/>\n\u00a0<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-3992","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000014582","source_version":2,"source_system":"salesforce","source_date_updated":"2026-06-08 15:05:56","import_hash":"ed54164696dd93ef099d0a286d1ff78a07b29d2d","vanilla_article_id":31475,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/31475-updating-malware-definitions-on-an-isolated-client-using-fsaua-update_32-exe-fails-with-message-errorupdate-archive-file-is-broken","vanilla_kb_id":30,"vanilla_category_id":103,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/3992","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=3992"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=3992"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}