{"id":4098,"date":"2026-06-08T18:01:44","date_gmt":"2026-06-08T15:01:44","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4098"},"modified":"2026-06-08T18:01:44","modified_gmt":"2026-06-08T15:01:44","slug":"troubleshooting-radar-scan-node-connectivity-to-radar-security-center","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/troubleshooting-radar-scan-node-connectivity-to-radar-security-center\/","title":{"rendered":"Troubleshooting Radar Scan Node connectivity to Radar Security Center"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>There is an issue with\u00a0scan nodes not being able to connect to F-Secure back-end servers. In short, the\u00a0<b>Last seen<\/b> and <b>Engine update<\/b>\u00a0indicators on\u00a0<a href=\"https:\/\/portal.radar.f-secure.com\/mmc\/settings\/scannodes.aspx\" target=\"_blank\" rel=\"noopener\">https:\/\/portal.radar.f-secure.com\/mmc\/settings\/scannodes.aspx<\/a>\u00a0show a delay of more than 3-4 minutes.<\/p>\n<h3>Resolution:<\/h3>\n<p>To troubleshoot the scan node connectivity:<br \/>1. Make sure that the\u00a0<b>F-Secure Radar Scan Node Agent<\/b>\u00a0(legacy name=\u00a0Karhu.Scan.Daemon)\u00a0service is running. Check this by using Windows Task Manager or Windows Local Service.<\/p>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Troubleshooting scan node connectivity to Radar Update service (RUS) and Radar Security Center<\/p>\n","protected":false},"template":"","support_article_product":[108],"class_list":["post-4098","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000012831","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:01:44","import_hash":"9de2ab0cf0abe559f55f6523248d20e0fdb3cd2b","vanilla_article_id":31117,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/31117-troubleshooting-radar-scan-node-connectivity-to-radar-security-center","vanilla_kb_id":30,"vanilla_category_id":156,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/4098","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=4098"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=4098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}