{"id":4147,"date":"2026-06-08T18:00:52","date_gmt":"2026-06-08T15:00:52","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4147"},"modified":"2026-06-08T18:00:52","modified_gmt":"2026-06-08T15:00:52","slug":"organizations-drop-down-list-empty-when-trying-to-add-elements-endpoint-detection-and-response-automated-actions-rule","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/organizations-drop-down-list-empty-when-trying-to-add-elements-endpoint-detection-and-response-automated-actions-rule\/","title":{"rendered":"Organizations drop-down list empty when trying to add Elements Endpoint Detection and Response Automated Actions rule"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>No company listed in the <strong>Organizations<\/strong> drop-down list after clicking <strong>Add rule<\/strong> on the <strong>Automated actions<\/strong> page in the Elements portal&#39;s <strong>Security Configurations<\/strong> &gt; <strong>Automated actions<\/strong> page. The list is blank or empty.<\/p>\n<h3>Resolution:<\/h3>\n<p>This issue is most likely caused by the browser cache.<\/p>\n<p>To fix the issue, you can try these steps:<\/p>\n<ol>\n<li>Reset your browser cache for the address <span style=\"font-family: Courier New,Courier,monospace;\"><strong>elements.withsecure.com<\/strong><\/span><\/li>\n<li>Clear\u00a0your browser cache.<\/li>\n<li>Use Incognito or In-Private browser window.<\/li>\n<\/ol>\n<p>After this all the companies on the chosen scope should be listed in the <strong>Organizations<\/strong> drop-down list.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>No company listed in the Organizations drop-down list after clicking Add rule on the Automated actions page in the Elements portal&rsquo;s Security Configurations > Automated actions page. The list is blank or empty.<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4147","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000014494","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:00:52","import_hash":"d5e9a0e9bd700c5f6bd3a741f2917b11d5471eaf","vanilla_article_id":32335,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32335-organizations-drop-down-list-empty-when-trying-to-add-elements-endpoint-detection-and-response-automated-actions-rule","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/4147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=4147"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=4147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}