{"id":4174,"date":"2026-06-08T18:00:37","date_gmt":"2026-06-08T15:00:37","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&p=4174"},"modified":"2026-06-08T18:00:37","modified_gmt":"2026-06-08T15:00:37","slug":"linux-security-64-master-switch-command-cannot-stop-start-the-process-service","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/linux-security-64-master-switch-command-cannot-stop-start-the-process-service\/","title":{"rendered":"Linux Security 64 \u00ab\u00a0Master-Switch\u00a0\u00bb command cannot stop\/start the process\/service"},"content":{"rendered":"

Issue:<\/h3>\n

Linux Security 64 "Master-Switch" command cannot stop\/start the process\/service since after update,\u00a0Linux Security 64 (12.0.222), BaseGuard (1.0.532) and FSBG (1.0.508).
This problem is not happening in PSB mode\/Standalone mode.<\/p>\n

Resolution:<\/h3>\n

This problem is happening due to policy setting in LS64.\u00a0\u00a0<\/p>\n

    \n
  1. Login to Policy Manager.<\/li>\n
  2. Change "Allow users to unload products" to "Allowed always"<\/li>\n
  3. Deploy new policy to LS64.<\/li>\n<\/ol>\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Linux Security 64 Master Switch command cannot stop\/start the process\/service<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-4174","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005604","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:00:37","import_hash":"b5476570c80598bbc253c056931531dd4f83dfdf","vanilla_article_id":32347,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32347-linux-security-64-master-switch-command-cannot-stop-start-the-process-service","vanilla_kb_id":30,"vanilla_category_id":103,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/4174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=4174"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=4174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}