{"id":4399,"date":"2026-06-08T17:52:58","date_gmt":"2026-06-08T14:52:58","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4399"},"modified":"2026-06-08T17:52:58","modified_gmt":"2026-06-08T14:52:58","slug":"elements-epp-for-mac-or-client-security-for-mac-shows-allow-full-disk-access-for-full-protection-on-macos","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/elements-epp-for-mac-or-client-security-for-mac-shows-allow-full-disk-access-for-full-protection-on-macos\/","title":{"rendered":"Elements EPP for Mac or Client Security for Mac shows \u00ab\u00a0Allow Full Disk access for full protection\u00a0\u00bb on MacOS"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Elements EDR and EPP for Computers (mac OS) or Client Security for Mac shows the following alert notifications:\u00a0<\/p>\n<ul>\n<li>Allow Full Disk Access for full protection<\/li>\n<li>The computer is not protected<\/li>\n<\/ul>\n<p>The error remains even if Full Disk Access rights have been given.<\/p>\n<h3>Resolution:<\/h3>\n<p>You will need to do the following to allow WithScure Elements EPP with EDR for mac\/Client Security for mac to scan the computer and allow the program to work again:<\/p>\n<ol>\n<li>\u00a0\u00a0\u00a0 Go to <strong>System Preferences<\/strong> (Apple logo menu from top left corner)<\/li>\n<li>\u00a0\u00a0\u00a0 Click <strong>Security and Privacy<\/strong><\/li>\n<li>\u00a0\u00a0\u00a0 Click <strong>Privacy<\/strong><\/li>\n<li>\u00a0\u00a0\u00a0 Select <strong>Full Disk Access<\/strong> on the left pane<\/li>\n<li>\u00a0\u00a0\u00a0 Click the Lock in the bottom-left corner to make changes, and login with your Mac password (if prompted)<\/li>\n<li>\u00a0\u00a0\u00a0 Tick the box next to <strong>WithSecure Elements Agent<\/strong> and <strong>WithSecure System Extenstion <\/strong>on the list<\/li>\n<li>\u00a0\u00a0\u00a0 Click the Lock again to prevent further changes<\/li>\n<\/ol>\n<p>If the issue persists using the latest build version, contact <a href=\"https:\/\/www.f-secure.com\/en\/business\/support-and-downloads\/support-request\" target=\"_blank\" rel=\"noopener\">Technical Support<\/a> and submit a diagnostic file (<a href=\"https:\/\/community.f-secure.com\/common-home-en\/kb\/articles\/5427-how-do-i-create-an-fsdiag-file\" target=\"_blank\" rel=\"noopener\">FSDIAG<\/a>) for further investigation.<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After upgrading to MacOS 11.4, 11.5 or 11.6 Big Sur, Monterey 12.5 or later Computer Protection for Mac shows the following alert notifications:\u00a0<br \/>\nAllow Full Disk Access for full protection<br \/>\nComputer is not protected<br \/>\nThe error remains even if Full Disk Access rights have been given.<\/p>\n","protected":false},"template":"","support_article_product":[104],"class_list":["post-4399","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000011289","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:58","import_hash":"ae0502749c8e832cb6161c58eda4028891696fbe","vanilla_article_id":29330,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/29330-elements-epp-for-mac-or-client-security-for-mac-shows-allow-full-disk-access-for-full-protection-on-macos","vanilla_kb_id":30,"vanilla_category_id":106,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/4399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=4399"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=4399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}