{"id":4445,"date":"2026-06-08T17:52:25","date_gmt":"2026-06-08T14:52:25","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4445"},"modified":"2026-06-08T17:52:25","modified_gmt":"2026-06-08T14:52:25","slug":"client-security-or-server-security-dataguard-feature-blocks-applications-running-from-the-windows-users-appdata-folder","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/client-security-or-server-security-dataguard-feature-blocks-applications-running-from-the-windows-users-appdata-folder\/","title":{"rendered":"Client Security or Server Security DataGuard feature blocks applications running from the Windows Users \\ AppData folder"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>WithSecure Client Security or Server Security DataGuard blocks applications such as Firefox, OneDrive etc. that are installed to and running from the Users \\ AppData folder on a Windows computer.<\/p>\n<h3>Resolution:<\/h3>\n<p>If the setting\u00a0<b>Discover trusted applications automatically\u00a0<\/b>is enabled, only applications that are installed under the &#39;default trusted locations&#39; or utilizing &#39;default trusted processes&#39; will be allowed to make changes to DataGuard Monitored folders automatically. The default trusted locations and processes are predefined as follows;<br \/>\u00a0<\/p>\n<pre class=\"ckeditor_codeblock\">\nC:\\PROGRAM FILES (X86)\\\nC:\\PROGRAM FILES\\\nC:\\WINDOWS\\EXPLORER.EXE\nC:\\WINDOWS\\FILEMANAGER\\PHOTOSAPP.EXE\nC:\\WINDOWS\\NOTEPAD.EXE\nC:\\WINDOWS\\SPLWOW64.EXE\nC:\\WINDOWS\\SYSTEM32\\MSPAINT.EXE\nC:\\WINDOWS\\SYSTEM32\\MSTSC.EXE\nC:\\WINDOWS\\SYSTEM32\\NOTEPAD.EXE\nC:\\WINDOWS\\SYSTEM32\\PICKERHOST.EXE\nC:\\WINDOWS\\SYSTEM32\\RUNTIMEBROKER.EXE\nC:\\WINDOWS\\SYSTEM32\\SEARCHPROTOCOLHOST.EXE\nC:\\WINDOWS\\SYSTEM32\\SIHOST.EXE\nC:\\WINDOWS\\SYSTEM32\\SNIPPINGTOOL.EXE\nC:\\WINDOWS\\SYSTEM32\\SPOOLSV.EXE\nC:\\WINDOWS\\SYSTEM32\\WFS.EXE\nC:\\WINDOWS\\SYSTEM32\\WRITE.EXE\nC:\\WINDOWS\\SYSWOW64\\EXPLORER.EXE\nC:\\WINDOWS\\SYSWOW64\\MSPAINT.EXE\nC:\\WINDOWS\\SYSWOW64\\MSTSC.EXE\nC:\\WINDOWS\\SYSWOW64\\NOTEPAD.EXE\nC:\\WINDOWS\\SYSWOW64\\PICKERHOST.EXE\nC:\\WINDOWS\\SYSWOW64\\SEARCHPROTOCOLHOST.EXE\nC:\\WINDOWS\\SYSWOW64\\WRITE.EXE\nC:\\WINDOWS\\WRITE.EXE<\/pre>\n<p>Since the AppData folder is not on the list, applications installed to the AppData folder will be blocked by DataGuard.<\/p>\n<p>Resolution is to either:<\/p>\n<ol>\n<li>Uninstall the application from the AppData folder and to reinstall it to a trusted location such as C:\\Program Files or C:\\Program Files (x86)\u00a0<\/li>\n<li>Add the application to the DataGuard\u00a0Trusted applications list\u00a0<\/li>\n<\/ol>\n<p>How to add the application to the DataGuard Trusted applications list:<\/p>\n<ol>\n<li>Log in to the Policy Manager Console<\/li>\n<li>Select a host or policy domain from the Domain Tree<\/li>\n<li>Go to the\u00a0<b>Settings\u00a0<\/b>tab<\/li>\n<li>Go to the\u00a0<b>DataGuard\u00a0<\/b>settings page<\/li>\n<li>Scroll down to the\u00a0<b>Trusted applications\u00a0<\/b>table and click\u00a0<b>Add<\/b><\/li>\n<li>Write the full application path to the\u00a0<b>Applications\u00a0<\/b>field<\/li>\n<li>Distribute the policy (Ctrl + D)<\/li>\n<\/ol>\n<p><b>Note:<\/b> You can use system environment variables when you want to create an exclusion for many users. The supported environment variables are:\u00a0%USERPROFILE%, %HOMEDRIVE%, %HOMEPATH%, %APPDATA%, %ProgramFIles%, %ProgramFiles(x86)% %ProgramData%, %windir%, %SystemRoot%, %SystemDrive%<\/p>\n","protected":false},"excerpt":{"rendered":"<p>DataGuard blocks applications such as Firefox, OneDrive etc. that was installed to and running from AppData folder<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-4445","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000011671","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:25","import_hash":"a8426899bda0598b342f97a4be82685825ae931c","vanilla_article_id":29478,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/29478-client-security-or-server-security-dataguard-feature-blocks-applications-running-from-the-windows-users-appdata-folder","vanilla_kb_id":30,"vanilla_category_id":103,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/4445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=4445"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=4445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}