{"id":4452,"date":"2026-06-08T17:52:22","date_gmt":"2026-06-08T14:52:22","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&p=4452"},"modified":"2026-06-08T17:52:22","modified_gmt":"2026-06-08T14:52:22","slug":"connection-control-banner-showing-to-all-users-on-an-rds-or-terminal-server-when-the-feature-is-enabled-with-elements-epp-for-servers","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/connection-control-banner-showing-to-all-users-on-an-rds-or-terminal-server-when-the-feature-is-enabled-with-elements-epp-for-servers\/","title":{"rendered":"Connection Control banner showing to all users on an RDS or Terminal Server when the feature is enabled with Elements EPP for Servers"},"content":{"rendered":"

Issue:<\/h3>\n

When running WithSecure Elements EPP for Servers on an Microsoft RDS server, where multi user can login to this RDS host, WithSecure Connection Control banner is shown for all users on the RDS host<\/p>\n

WithSecure Connection Control banner prompts all connected users when one user goes to a banking web page, with the WithSecure banner at the top, for all users that have an active session on the RDS host.<\/p>\n

How to only show the WithSecure Connection Control banner for the user, that has an active banking web page open?<\/p>\n

Resolution:<\/h3>\n

The Elements Endpoint Protection "Connection Control" feature is not designed to be used in multi user environments, such as RDS. In order to avoid this scenario, WithSecure Connection Control needs to be disabled. To disable the Elements Endpoint Protection Connection Control feature from the Elements profile, follow the steps below:<\/p>\n

    \n
  1. Log in to the Elements Security Center Portal<\/li>\n
  2. Navigate to the Security configurations ><\/strong>\u00a0Profiles\u00a0<\/b>page<\/li>\n
  3. Select the profile you want to edit<\/li>\n
  4. Go to the\u00a0Browsing protection\u00a0<\/b>settings page<\/li>\n
  5. Scroll down to the\u00a0Connection control\u00a0<\/b>section\u00a0<\/li>\n
  6. Disable\u00a0Connection control<\/b><\/li>\n
  7. Click\u00a0Save profile<\/b><\/li>\n<\/ol>\n

    Once the device fetches the new profile, Connection control will be disabled and will no longer display the banner when a user enters a banking web page.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

    When running on an Microsoft RDS server, where multi user can login to this RDS host, F-secure connection control is show for all users on the RDS host<\/p>\n

    F-secure prompts all user connected when one user goes to a Bank site,with the F-secure banner at the top, for all users that have an active session on the RDS host.<\/p>\n

    How to only show the F-secure connection control for the user, that have an active bank site open<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4452","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000014169","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:22","import_hash":"410df02f98387b0574e7fd20013dc54fc50dcfc4","vanilla_article_id":32520,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32520-connection-control-banner-showing-to-all-users-on-an-rds-or-terminal-server-when-the-feature-is-enabled-with-elements-epp-for-servers","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/4452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=4452"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=4452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}