{"id":4482,"date":"2026-06-08T17:51:08","date_gmt":"2026-06-08T14:51:08","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&p=4482"},"modified":"2026-06-08T17:51:08","modified_gmt":"2026-06-08T14:51:08","slug":"elements-epp-for-servers-or-linux-protection-clients-are-showing-a-status-of-malware-protection-as-no-paths-are-protected","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/elements-epp-for-servers-or-linux-protection-clients-are-showing-a-status-of-malware-protection-as-no-paths-are-protected\/","title":{"rendered":"Elements EPP for Servers or Linux Protection clients are showing a status of \u00ab\u00a0Malware protection\u00a0\u00bb as \u00ab\u00a0No paths are protected\u00a0\u00bb"},"content":{"rendered":"

Issue:<\/h3>\n

Elements EPP for Servers or Linux Protection clients are showing a status of "Malware protection" as "No paths are protected" or "disabled" in the Elements Security Center portal's Environment<\/strong> >\u00a0Devices\u00a0<\/strong>page.\u00a0<\/p>\n

Resolution:<\/h3>\n

Normally, this is "No paths are protected" Malware protection status is caused by the default policy with an empty configuration of "Files and folders to scan" being assigned to the WithSecure\u2122 EPP Elements for Servers (Linux client) or Linux Protection clients.<\/p>\n

In order to make the real-time scan work, there is a need to clone the default profile and add a path (for example, root directory of "\/" for scanning all files) to that configuration in the profile.<\/p>\n

You can perform the following steps to clone the default profile if it has not been done yet, change the configuration for real-time scanning, assign the cloned profile and trigger the full status update to solve this issue.<\/p>\n

    \n
  1. Log in to the Elements Security Center Portal\u00a0<\/li>\n
  2. Open the\u00a0Security configurations\u00a0<\/strong>section from the menu on the left<\/li>\n
  3. Go to the Profiles<\/strong> page<\/li>\n
  4. Click the three dots<\/strong> which are next to the profile you want to clone (WithSecure\u2122 for Linux<\/strong> in this case)<\/li>\n
  5. Select Clone Profile<\/strong><\/li>\n
  6. Enter a profile name (Label and description are optional)<\/li>\n
  7. Select Real-time scanning<\/strong> in the profile<\/li>\n
  8. Click on Add path<\/strong> under Files and folders to scan<\/strong><\/li>\n
  9. Add root directory of "\/" to scan all files\u00a0<\/li>\n
  10. Click Save profile<\/strong><\/li>\n<\/ol>\n

    Once the profile has been created you can assign it to the Linux devices:<\/p>\n

      \n
    1. Go to the Devices<\/strong> tab<\/li>\n
    2. Select the affected Linux device<\/li>\n
    3. Click on Assign <\/strong>> Assign Profile<\/strong><\/li>\n
    4. Select the cloned profile from the list<\/li>\n
    5. Click on Assign<\/strong> button<\/li>\n<\/ol>\n

      Now you can send a full status update:<\/p>\n

        \n
      1. On Devices<\/strong> tab, select the affected Linux device again<\/li>\n
      2. Choose Send full status update<\/strong><\/li>\n<\/ol>\n

        If the default profile has been cloned before but the configurations for real time scanning are not changed yet, follow the steps below to solve the issue.<\/p>\n

          \n
        1. Log in to the Elements Security Center Portal\u00a0<\/li>\n
        2. Open the\u00a0Security configurations\u00a0<\/strong>section from the menu on the left<\/li>\n
        3. Go to the Profiles<\/strong> page<\/li>\n
        4. Open the assigned profile<\/li>\n
        5. Select Real-time scanning<\/strong> in the profile<\/li>\n
        6. Click on Add path<\/strong> under Files and folders to scan<\/strong><\/li>\n
        7. Add root directory of "\/" to scan all files\u00a0<\/li>\n
        8. Click Save and Publish<\/strong><\/li>\n
        9. Go to the Devices<\/strong> tab<\/li>\n
        10. Select the affected Linux device<\/li>\n
        11. Choose Send full status update<\/strong><\/li>\n<\/ol>\n

          Note: <\/strong>If setting this configuration does not fix the issue, try reinstalling Elements Linux Protection on the device.\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

          Elements EPP for Servers or Linux Protection clients are showing a status of \u00ab\u00a0Malware protection\u00a0\u00bb as disabled<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4482","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000011532","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:51:08","import_hash":"36684ce11e54b4aaafdb3c5608860f00443bcca7","vanilla_article_id":32487,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32487-elements-epp-for-servers-or-linux-protection-clients-are-showing-a-status-of-malware-protection-as-no-paths-are-protected","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/4482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=4482"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=4482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}