{"id":4504,"date":"2026-07-02T15:05:10","date_gmt":"2026-07-02T12:05:10","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4504"},"modified":"2026-07-02T15:05:10","modified_gmt":"2026-07-02T12:05:10","slug":"elements-security-center-unable-to-export-security-events","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/elements-security-center-unable-to-export-security-events\/","title":{"rendered":"Elements Security Center unable to export Security Events"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>The following error is shown after clicking Export Security\u00a0 events (JSON) button on the Elements Security Center portal&#39;s <strong>Events &gt; Security Events <\/strong>page: &quot;Error exporting security events. Please try again later.&quot;<\/p>\n<h3>Resolution:<\/h3>\n<p>The error you are seeing when exporting Security Events from the Elements portal is typically triggered when the export query covers too many events at once \u2014 the platform has a practical limit of around 10,000 events per export request, and larger datasets can cause the operation to time out.<\/p>\n<p>To resolve this, please try the following steps:<\/p>\n<p>1. Break the export into smaller time ranges \u2014 for example, export 14-day periods rather than a wider date span.<br \/>2. Use the date filters (before\/after) available in the Security Events tab to narrow the result set before triggering the export.<br \/>3. If the error persists even on a small date range, please clear your browser cache and cookies, then retry. You can also try in incognito\/private browsing mode or with a different admin account to rule out a browser-side issue.<\/p>\n<p>These steps resolve the issue in the majority of cases.\u00a0<br \/>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error exporting Security Events<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4504","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000014545","source_version":1,"source_system":"salesforce","source_date_updated":"2026-07-02 12:05:10","import_hash":"1722a11554d3c80f56f87d1c230fff465c708a31","vanilla_article_id":33007,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/33007-elements-security-center-unable-to-export-security-events","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/4504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=4504"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=4504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}