{"id":7937,"date":"2026-10-13T12:27:49","date_gmt":"2026-10-13T09:27:49","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&#038;p=7937"},"modified":"2026-10-13T12:27:49","modified_gmt":"2026-10-13T09:27:49","slug":"profile-not-visible-on-the-assign-profile-list-when-attempting-to-assign-a-profile-for-devices-in-the-elements-portal","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/profile-not-visible-on-the-assign-profile-list-when-attempting-to-assign-a-profile-for-devices-in-the-elements-portal\/","title":{"rendered":"profile not visible on the Assign profile list when attempting to assign a profile for devices in the Elements portal"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Profile not visible on the <strong>Assign profile<\/strong> list when attempting to assign a profile for devices on the Elements Security Center portal&#39;s <strong>Environment &gt; Devices <\/strong>page.\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>If a profile is not listed on the <strong>Assign profile <\/strong>list after you have selected one or more devices from the <strong>Environment &gt; Devices <\/strong>list and clicked <strong>Assign profile <\/strong>from the <strong>Actions <\/strong>menu, you need to check that both the profile and the device are of the same device type.\u00a0<\/p>\n<p>For example, if you have created a profile <strong>For Windows Computers<\/strong>, that profile will not be listed if you have selected a Windows Server or Mac computer from the <strong>Devices <\/strong>list.\u00a0<\/p>\n<p>We recommend to only select one device type at a time from the <strong>Devices<\/strong> list. You can make a Type filter if you want to only see one device type at a time on the <strong>Devices<\/strong> list.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unable to select a profile when attempting to assign a profile for all devices in the Elements Endpoint Protection Portal<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-7937","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005268","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-13 09:27:49","import_hash":"e9a310e51442badc5715f2a8a84f8adef642934f","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/7937","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=7937"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=7937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}