{"id":8047,"date":"2026-10-17T22:01:46","date_gmt":"2026-10-17T19:01:46","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&#038;p=8047"},"modified":"2026-10-17T22:01:46","modified_gmt":"2026-10-17T19:01:46","slug":"unable-to-edit-firewall-profile-in-policy-manager-console-due-to-it-being-grayed-out","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/unable-to-edit-firewall-profile-in-policy-manager-console-due-to-it-being-grayed-out\/","title":{"rendered":"Unable to edit firewall profile in Policy Manager Console due to it being grayed out"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Administrator is unable to edit or modify firewall settings profiles in the Policy Manager Console because the Add rule, edit rule and remove rule buttons are greyed out.<\/p>\n<h3>Resolution:<\/h3>\n<p>The reason why the buttons are greyed out and cannot be clicked on the Policy Manager Console&#39;s Firewall settings page is because the firewall profile that you have selected from the <strong>Profile being edited <\/strong>drop-down menu is a predefined profile created by WithSecure or it has been created by an admin who is out of your scope.\u00a0<\/p>\n<p>Firewall profiles have three possible scopes in the Policy Manager Console:<\/p>\n<ul>\n<li>Predefined: not editable, defined by WithSecure or upper-level admins, available for all the policy domains and hosts within the admin&#39;s scope<\/li>\n<li>My scope: editable, defined by the admins who share the same domain access level, available for all the policy domains and hosts within the admin&#39;s scope<\/li>\n<li>Sub-admin scope: editable, defined by the sub-admins and available only within their scopes<\/li>\n<\/ul>\n<p>To create a profile to your own scope (my scope):<\/p>\n<ol>\n<li>Log in to the Policy Manager Console<\/li>\n<li>Select a host or policy domain from the domain tree<\/li>\n<li>Open the <strong>Settings <\/strong>tab<\/li>\n<li>Go to the <strong>Windows &gt; Firewall <\/strong>settings page<\/li>\n<li>Select a profile from the <strong>Profile being edited <\/strong>drop-down menu\u00a0<\/li>\n<li>Click <strong>Clone\u00a0<\/strong><\/li>\n<li>Enter a name for the profile<\/li>\n<\/ol>\n<p>Now you have a custom profile which you can edit. You can then assign that profile to the selected host or policy domain by selecting if from the <strong>Workstation host profile <\/strong>or <strong>Server host profile <\/strong>drop-down menu.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Administrator is unable to edit\/modify firewall profiles in Policy Manager Console, those profiles are predefined.\u00a0<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-8047","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000006071","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-17 19:01:46","import_hash":"36527330ef05182f616e5d40d82517d32ed37f2b","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/8047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=8047"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=8047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}