{"id":9156,"date":"2026-10-25T16:04:08","date_gmt":"2026-10-25T14:04:08","guid":{"rendered":"https:\/\/support.withsecure.com\/support-articles\/unable-to-uninstall-elements-agent-for-windows-because-tamper-protection-is-enabled-and-the-subscription-has-expired\/"},"modified":"2026-10-25T16:04:08","modified_gmt":"2026-10-25T14:04:08","slug":"unable-to-uninstall-elements-agent-for-windows-because-tamper-protection-is-enabled-and-the-subscription-has-expired","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/fr\/support-articles\/unable-to-uninstall-elements-agent-for-windows-because-tamper-protection-is-enabled-and-the-subscription-has-expired\/","title":{"rendered":"Unable to uninstall Elements Agent for Windows because Tamper Protection is enabled and the subscription has expired"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Unable to uninstall Elements Agent for Windows because Tamper Protection is enabled and the subscription has expired. How to uninstall Elements Endpoint Protection Agent when the license has expired?\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>When the Elements Endpoint Protection (Elements EPP for Computers or Servers) subscription has expired, it is no longer possible to change the settings of the Elements Agent through the Elements Security Center portal.\u00a0<\/p>\n<p>Tamper Protection is enabled by default in the Elements profile, which means that the WithSecure Uninstallation Tool for Windows cannot be used to uninstall the Elements Agent.\u00a0<\/p>\n<p>By default, local uninstallation with administrator rights is allowed in the Elements profile, so you can go to the <strong>Installed apps <\/strong>list in Windows to uninstall Elements Agent. If you have a custom profile in use that has local uninstallation disallowed, you need to reboot into <strong>Windows Safe Mode with Networking<\/strong> and then run the WithSecure Uninstallation Tool there, since in Windows Safe Mode the WithSecure services do not start automatically and therefore Tamper Protection cannot block wsuninstallationtool.exe from running.<\/p>\n<p>You can download the WithSecure Uninstallation Tool from the WithSecure Support Tools page: <a href=\"https:\/\/support.withsecure.com\/en\/support\/support-tools\" target=\"_blank\">https:\/\/support.withsecure.com\/en\/support\/support-tools<\/a>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unable to uninstall Elements Endpoint Protection with Tamper Protection enabled after license expired<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-9156","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000010716","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-25 14:04:08","import_hash":"8302010bcb84de38599953228798153486ee4eab","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article\/9156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/media?parent=9156"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/fr\/wp-json\/wp\/v2\/support_article_product?post=9156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}