{"id":4006,"date":"2026-06-08T18:05:12","date_gmt":"2026-06-08T15:05:12","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4006"},"modified":"2026-06-08T18:05:12","modified_gmt":"2026-06-08T15:05:12","slug":"withsecure-client-security-or-server-security-web-content-control-is-not-blocking-categories-that-are-set-as-disallowed","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/jp-ja\/support-articles\/withsecure-client-security-or-server-security-web-content-control-is-not-blocking-categories-that-are-set-as-disallowed\/","title":{"rendered":"WithSecure Client Security or Server Security Web content control is not blocking categories that are set as &#8220;Disallowed&#8221;"},"content":{"rendered":"<h3>Issue:<\/h3>\n<ul>\n<li>I have Client Security and Server Security Standard installed, and have enabled the web content control to block the adult category. Why am I able to reach the porn site still?<\/li>\n<li>I&#39;m having a problem with Web Content Control, it doesn&#39;t block any of the categories set as &quot;Disallowed&quot;.\u00a0<\/li>\n<\/ul>\n<h3>Resolution:<\/h3>\n<p>The Web Content Control feature is available only on the Premium subscriptions of Client Security\u00a0 or Server Security. You can refer to the following release note for more information:\u00a0<a href=\"https:\/\/community.withsecure.com\/discussion\/125299\/business-suite-client-security-and-server-security-changelog#latest\" target=\"_blank\" rel=\"noopener\">https:\/\/community.withsecure.com\/discussion\/125299\/business-suite-client-security-and-server-security-changelog#latest<\/a><\/p>\n<p>If you have the Client Security Premium or Server Security Premium product license, we advise that you switch your Client Security or Server Security to the Premium version.<\/p>\n<p><b>NOTE:<\/b> In case you have Client Security Premium or Server Security Premium installed, ensure that the\u00a0<strong>Security Cloud is not disabled<\/strong>\u00a0in the Policy Manager Console:<\/p>\n<ol>\n<li>Open the Policy Manager Console<\/li>\n<li>Select a host or policy domain from the domain tree<\/li>\n<li>Go to the\u00a0<strong>Settings\u00a0<\/strong>tab<\/li>\n<li>Navigate to\u00a0<strong>Windows\u00a0<\/strong>&gt;\u00a0<strong>Real-time scanning\u00a0<\/strong>page<\/li>\n<li>Enable &quot;<strong>Use Security Cloud<\/strong>&quot;<\/li>\n<li>Distribute the policy (Ctrl+D)<\/li>\n<\/ol>\n<p>Also, the connectivity towards the Security Cloud(*.fsapi.com and *.f-secure.com) should be whitelisted on the proxy\/firewall.<\/p>\n<p>If none of the above-mentioned helps, you may clear the cache files by doing the following and try again:<\/p>\n<ol>\n<li>Open a Command prompt as an administrator<\/li>\n<li>Stop the service by running the following command:\n<ul>\n<li><strong>net stop fsulnethoster<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>Open the Windows registry editor (regedit), backup and clear values under <span style=\"font-family: Courier New,Courier,monospace;\">HKEY_USERS\\S-1-5-20\\SOFTWARE\\F-Secure\\Ultralight\\Doorman<\/span><\/li>\n<li>Remove all files from &quot;<span style=\"font-family: Courier New,Courier,monospace;\">C:\\Windows\\ServiceProfiles\\NetworkService\\AppData\\Local\\F-Secure\\fsscor<\/span>&quot;<\/li>\n<li>Start the service by running the following command:\u00a0\n<ul>\n<li><strong>net start fsulnethoster<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>WithSecure Client Security or Server Security Web content control is not blocking categories that are set as &#8220;Disallowed&#8221;<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-4006","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000012561","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 15:05:12","import_hash":"cb135c6a4a963283da1dd1074fe49eba80ca05f1","vanilla_article_id":31321,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/31321-withsecure-client-security-or-server-security-web-content-control-is-not-blocking-categories-that-are-set-as-disallowed","vanilla_kb_id":30,"vanilla_category_id":103,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article\/4006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/media?parent=4006"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article_product?post=4006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}