{"id":4376,"date":"2026-06-08T17:55:53","date_gmt":"2026-06-08T14:55:53","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&p=4376"},"modified":"2026-06-08T17:55:53","modified_gmt":"2026-06-08T14:55:53","slug":"elements-endpoint-protection-wmi-provider-is-not-working-on-a-windows-device","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/jp-ja\/support-articles\/elements-endpoint-protection-wmi-provider-is-not-working-on-a-windows-device\/","title":{"rendered":"Elements Endpoint Protection WMI Provider is not working on a Windows device"},"content":{"rendered":"

Issue:<\/h3>\n

Why is the WMI Provider not working in Elements EPP for Computers or EPP for Servers on a Windows device?<\/p>\n

Resolution:<\/h3>\n

WMI Provider is by default disabled. You can enable the WMI Provider from\u00a0the Endpoint Protection device\u00a0profile:<\/p>\n

    \n
  1. Log in to the Elements Endpoint Protection\u00a0portal<\/li>\n
  2. Go to\u00a0Profiles\u00a0<\/b>page\u00a0<\/li>\n
  3. Select the profile<\/li>\n
  4. Go to the\u00a0General\u00a0<\/b>settings page<\/li>\n
  5. Scroll down to the Integrations <\/b>section and enable\u00a0WMI Provider<\/b><\/li>\n
  6. Click Save and Publish<\/b><\/li>\n<\/ol>\n

    Correct Command for WMI Integration:<\/p>\n

    $ Get-WmiObject -Namespace root\/fsecure -Class AntiVirus | Invoke-WmiMethod -Name ScanComputer<\/p>\n

    Note:<\/b> WMI must be enabled in the Elements device profile, and PowerShell should be run with admin rights.<\/i><\/p>\n

    In case WMI does not work after WMI provider has been\u00a0enabled, re-installing the product might help.<\/p>\n

    You can find the Windows Management Instrumentation instructions for Elements products in this Help Guide<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Why is the WMI Provider not working in PSB Computer Protection or Server Protection on a Windows device?<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-4376","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005701","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:55:53","import_hash":"1e49846e798210b1001387677f0bd4d96c80f2fc","vanilla_article_id":32471,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32471-elements-endpoint-protection-wmi-provider-is-not-working-on-a-windows-device","vanilla_kb_id":30,"vanilla_category_id":102,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article\/4376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/media?parent=4376"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article_product?post=4376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}