{"id":4466,"date":"2026-06-08T17:52:15","date_gmt":"2026-06-08T14:52:15","guid":{"rendered":"https:\/\/support.withsecure.com\/en\/?post_type=support_article&#038;p=4466"},"modified":"2026-06-08T17:52:15","modified_gmt":"2026-06-08T14:52:15","slug":"after-onboarding-a-new-elements-exposure-management-the-identities-view-in-the-elements-portal-does-not-populate-data","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/jp-ja\/support-articles\/after-onboarding-a-new-elements-exposure-management-the-identities-view-in-the-elements-portal-does-not-populate-data\/","title":{"rendered":"After onboarding a new Elements Exposure Management, the Identities view in the Elements Portal does not populate data."},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>After onboarding a new Elements Exposure Management, the Identities view in the Elements Security Center does not populate data. I followed the steps documented in the help guide:<\/p>\n<p>https:\/\/www.withsecure.com\/userguides\/product.html#business\/xm\/latest\/en\/concept_hvd_jcy_bbc-latest-en<\/p>\n<p>How soon can I expect the data to be ready?<\/p>\n<h3>Resolution:<\/h3>\n<p>The scanning process could take up to 36 hours to complete. We are working on a change to reduce the scanning duration.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After onboarding a new Elements Exposure Management, the Identities view in the Elements Portal does not populate data.<\/p>\n","protected":false},"template":"","support_article_product":[108],"class_list":["post-4466","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000013412","source_version":3,"source_system":"salesforce","source_date_updated":"2026-06-08 14:52:15","import_hash":"009319136b9cdffa434261a7a6a3b1efecaef0e7","vanilla_article_id":32702,"vanilla_url":"https:\/\/community.withsecure.com\/en\/kb\/articles\/32702-after-onboarding-a-new-elements-exposure-management-the-identities-view-in-the-elements-portal-does-not-populate-data","vanilla_kb_id":30,"vanilla_category_id":156,"machine_translated":false,"reactions_helpful_yes":0,"reactions_helpful_no":0},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article\/4466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/media?parent=4466"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article_product?post=4466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}