{"id":7944,"date":"2026-10-13T15:05:16","date_gmt":"2026-10-13T12:05:16","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&p=7944"},"modified":"2026-10-13T15:05:16","modified_gmt":"2026-10-13T12:05:16","slug":"how-to-disable-the-windows-notification-for-elements-agent-when-usb-device-is-scanned-when-plugged-in","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/jp-ja\/support-articles\/how-to-disable-the-windows-notification-for-elements-agent-when-usb-device-is-scanned-when-plugged-in\/","title":{"rendered":"How to disable the Windows notification for Elements Agent when USB device is scanned when plugged in?"},"content":{"rendered":"

Issue:<\/h3>\n

When a user plugs in a USB storage device or thumb drive to a Windows computer, it prompts the user to scan the USB device. How to automatically scan a USB storage without having the Elements Agent ask the user to scan the USB drive?\u00a0<\/p>\n

Resolution:<\/h3>\n

By default the Action when USB storage device is plugged in <\/strong>is set as "Ask user to scan USB". To change the default behaviour, you can modify the profile that is in use on the devices:<\/p>\n

    \n
  1. Log in to Elements Security Center portal<\/li>\n
  2. Navigate to the Security Configurations > Profiles <\/strong>page<\/li>\n
  3. Open the profile that is in use on the devices<\/li>\n
  4. Go to the Scanning settings <\/strong>page<\/li>\n
  5. On Action when USB storage device is plugged in<\/strong>, you can choose either\u00a0Silently Scan USB <\/strong>if you want it to automatically scan the USB and not prompt the user for anything\n
      \n
    1. Note:<\/strong> You can select either Scan USB and show result to user<\/strong> or\u00a0Force scan USB and show result to user <\/strong>if you still want to scan automatically but also show the results to the user<\/li>\n<\/ol>\n<\/li>\n
    2. Click Save profile<\/strong><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      When a user plugs in a USB storage device or thumb drive to a Windows computer, it prompts the user to scan the USB device. How to automatically scan a USB storage without having the Elements Agent ask the user to scan the USB drive?\u00a0<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-7944","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005291","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-13 12:05:16","import_hash":"873781e5195865e73a9353715e62ba9c4cd024f3","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article\/7944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/media?parent=7944"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article_product?post=7944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}